DATA VISUALIZATION
insightsoftware | August 12, 2022
insightsoftware, a global provider of reporting, analytics, and performance management solutions, today announced it has acquired Dundas Data Visualization, Inc., a Toronto-based business intelligence (BI), analytics, and data visualization platform. This deal accelerates innovation for the growing Logi suite of embedded analytics solutions at insightsoftware.
The Dundas solution is a flexible, end-to-end BI platform that offers software providers the ability to customize dashboards, reports, and visualizations. It was designed to operate as a one stop shop for self-service analytics, with integration into multiple data sources. Built with open architecture, Dundas BI makes it easy for software vendors to build, extend, and embed white-label data analytics solutions. insightsoftware plans to leverage the Dundas platform to enhance its existing Logi solutions, notably adding a strong extract, transform, and load (ETL) engine and pixel perfect reporting.
“In this day and age, there is no need for software vendors, or companies building internal applications, to lose focus by developing proprietary analytics tools. Starting with our acquisition of Logi Analytics last year, we have been strategically focused on expanding our embedded analytics offerings. We see a bright future for this segment of our business and even use these solutions in our own product development. “The acquisition of Dundas strengthens our embedded analytics capabilities, making it even easier for software development teams to plug prebuilt reporting and analytics into their software.”
Jim Triandiflou, CEO of insightsoftware
“As the demand for more immediate, flexible, and robust operational reporting increases and falls on finance teams, we see the value of combining powerful embedded analytics with products that support the Office of the CFO,” said Troy Marchand, CEO of Dundas. “insightsoftware shares our mission to solve real business problems. The acquisition immediately benefits our team in providing broader global resources and unparalleled career opportunity. For our customers, we’ll be able to deliver a stronger product that addresses a wider set of use cases. I’m excited to see our business integrated into the insightsoftware family.”
About insightsoftware
insightsoftware is a leading provider of reporting, analytics, and performance management solutions. Over 30,000 organizations worldwide rely on us to support business needs in the areas of accounting, finance, operations, supply chain, tax, budgeting, planning, HR, and disclosure management. We enable the Office of the CFO to connect to and make sense of their data in real time so they can proactively drive greater financial intelligence across their organization. Our best-in-class solutions provide customers with increased productivity, visibility, accuracy, and compliance.
About Dundas Data Visualization
Dundas Data Visualization is a leading, global provider of Business Intelligence (BI), Analytics and Data Visualization solutions. Dundas provides organizations with the most customizable, innovative, and scalable BI, dashboard, and reporting software, through a fully embeddable BI platform, enabling users access to all their data for better decisions and faster insights.
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BIG DATA MANAGEMENT
Verint | August 10, 2022
Verint® , The Customer Engagement Company™, launched a new native integration as part of the Verint Cloud Platform for Zoom Meetings and Zoom Phone interactions with Verint Engagement Data Management (EDM) ‒ a unique, open solution to help build a multi-source data hub for customer interaction and experience data that is recorded or captured from any system, channel or communication mode.
For the fast-growing community of businesses relying on Zoom Phone and Zoom Meetings for their unified communications, this new integration will provide a quick and straightforward way of consolidating recorded Zoom interactions with customer interaction and feedback data from other sources. Verint EDM will store and harmonize this data alongside interaction and experience data from other corporate systems, increasing the efficiency and decreasing the expense of separately transforming and combining from diverse data silos. Verint EDM also gives organizations additional depth and enrichment to understand customer engagement and generates intelligence to manage compliance and more effectively improve business operations.
Ventana Research analysts agree that organizations face challenges making their interaction data useful. According to a recent research note, The Science of Managing Interaction Data, older models have been focused on contact center voice interactions, while today many interactions also incorporate digital channels. While contact centers provide a partial view of customer relationships, a data hub collects context surrounding interactions and customer experience that helps make them more actionable. The report goes on to state that interaction data has the potential to bridge the gap between demand and resources.
“Verint’s native EDM integration with the Zoom platform means that Verint customers can instantly include recorded data into their analysis of customer engagements. “All of that data ultimately contributes to an organization’s approach to total quality by creating a more comprehensive understanding of customer interactions across all engagement channels in order to make more effective business decisions and ensure compliance.”
Verint’s David Singer, vice president, go-to-market strategy
About Verint
Verint® helps the world’s most iconic brands – including over 85 of the Fortune 100 companies – build enduring customer relationships by connecting work, data and experiences across the enterprise. The Verint Customer Engagement portfolio draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagement™ to help customers close The Engagement Capacity Gap™.
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BIG DATA MANAGEMENT
Sesame Software | August 12, 2022
Sesame Software, the innovative leader in Enterprise Data Management and creator of Relational Junction, today announced the addition of a new data source connector for HubSpot. With Relational Junction for HubSpot, you can easily connect HubSpot with cloud applications and relational databases to the data warehouse of your choice. This connector empowers data teams to improve data quality, eliminate silos, and uncover new insights to support data-driven decision-making.
HubSpot is a leading platform for inbound marketing, sales, and customer relationship management. With HubSpot, you can get exhaustive data on your marketing efforts and Relational Junction helps you take control of that data.
Relational Junction is a no-code data integration and replication platform able to easily connect HubSpot and a wide variety of other data sources to your various data destinations. Thanks to its scalable architecture and automation, you can easily grow your data without the need for labor-intensive processes, including manual data entry, data mapping, and maintenance. As a result, you have the data you need, continuously updated and all in one place, allowing for you to provide better customer experiences with more targeted and informed campaigns.
Connect Your HubSpot Data with Your Data Warehouse and Business Intelligence Tool
Relational Junction supports delivery to a wide range of cloud data storage and on-prem data warehouses, allowing you to consolidate all of your data into a single location for archiving, reporting, analytics, and more.
In a matter of minutes, you can connect your Hubspot marketing and sales data with other data sources. Send your Hubspot data to feed your BI, your data warehouse, or your custom analytics stack and see a full view of your leads, analytics, sales, and customer service information.
Relational Junctions Key Benefits:
Easily access, discover, and connect HubSpot data with adjacent enterprise systems — such as databases, ERP and CRM systems, and custom applications
Replicate HubSpot data into your data warehouse quickly and with no coding necessary
Move data at the fastest possible speed with hyper-threaded high-volume data connectors
Keep data fresh with automated data syncs for timely insights and accurate reporting
About Sesame Software
Sesame Software is the Enterprise Data Management leader, delivering data rapidly for enhanced reporting and analytics. Sesame Software's patented Relational Junction data platform offers superior solutions for data warehousing, integration, backup, and compliance to fit your business needs. Quickly connect to SaaS, on-premise, and cloud applications for accelerated insights.
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