Article | May 31, 2021
According to Google trends, predictive data analytics has gained a significant amount of popularity over the last few years. Many businesses have implemented predictive analytics applications to increase their business reach, gain new customers, forecast sales, and more.
Predictive Analytics is a type of data analytics technology that makes predictions with the help of data sets, statistical modeling, and machine learning. Predictive analytics uses historical data. This historical data is fed into a mathematical model that recognizes patterns and trends that are then applied to current data to forecast trends, practices, and behaviors from milliseconds to days and even years.
Based on the parameters supplied to them, organizations find patterns within that data to detect risks, opportunities, forecast conditions, and events that would occur at a particular time. At its heart, the use of predictive analytics answers a simple question, “What would happen based on my current data and what can be done to change the outcome.”
In the current times, businesses have multiple products offerings at their disposal to choose from vendors of big data predictive analytics in different industries. They can help these businesses leverage historical data discovering complex data correlation, recognizing patterns, and forecasting.
Organizations are turning to predictive analytics to increase their bottom line and gain advantages against their competition. Some of those reasons are listed below:
• With the growing amount and types of data, there is more interest in utilizing it to produce valuable insights
• Better computers
• An abundance of easy to use software
• Need of competitive differentiation due to tougher
As more and more easy-to-use software have been introduced, businesses no longer need statisticians and mathematicians for predictive analytics and forecasting.
Benefits of Predictive Analytics
Competitive edge over other businesses
The most common reason why multiple companies picked up predictive analytics was to gain an advantage over their competitors. Customer trends and buying patterns keep changing from time to time. The ones who can identify it first will go ahead in the game. Embracing predictive analytics is how you will stay ahead of your competition. Predictive analytics will aid in qualified lead generation and give you an insight into the present and potential customers.
Businesses opt for predictive analytics to predict customer behavior, preferences, and responses. Using this information, they attract their target audience and entice them into becoming loyal customers. Predictive analytics gives valuable information about your customers such as which of them are likely to lapse, how to retain them, whether you should market directly at them, etc. The more you know about them, the stronger your marketing will become. Your business will become the leader in predicting your customer’s exact needs.
Retaining existing customers is almost five times more difficult than acquiring new ones. The most successful company is the one that invests money in retaining those customers as much as acquiring new ones.
Predictive analytics helps in directing marketing strategies towards your existing customers and get them to return frequently. The analytics tool will make sure your marketing strategy caters to the diverse requirements of your customers.
Earlier marketing strategies revolved around the ‘one size fits all’ approach, but gone are those days. If you want to retain and acquire new customers, you have to create personalized marketing campaigns to attract customers.
Predictive analytics and data management help you to get new information about customer expectations, previous purchases, buying behaviors, and patterns. Using this data, you can create these personalized marketing strategies that will help keep up the engagement and acquire new customers.
Application of Predictive Analytics
Customer targeting divides the customer base into different demographic groups according to age, gender, interests, buying, and spending habits. It helps companies to create tailored marketing communications specifically to the customers who are likely to buy their products. Traditional techniques do not even come close to identifying potential customers as well as predictive analytics does.
The major constituents that create these customer groups are:
• Socio-demographic factors: age, gender, education, and marital status
• Engagement factors: recent interaction, frequency, spending habits, etc.
• Past campaign response: contact response, type, day, month, etc.
The customer-specific targeting for the company is highly advantageous. They can:
• Better communicate with the customers
• Save money on marketing
• Increase profits
Customer churn prevention
Customer churn prevention creates major hurdles in a company’s growth. Although it has been proven that retaining customers is cheaper than gaining new ones, it can become a problem. Detecting a client’s dissatisfaction is not an easy task as they can abruptly stop using your services without any warning.
Here, churn prevention comes into the picture. Churn prevention aims to predict who will end their relationship with the company, when, and why. The existing data sets can help develop predictive models so companies can be proactive to prevent the fallout.
Factors that can influence the churn are as follows:
• Customer variables
• Service use
• Competitor variables
Using these variables, companies can then take necessary steps to avoid the churn by offering customers personalized services or products.
Risk assessment and management processes in many companies are antiquated. Even though customer information is abundantly available for evaluation, it is still antiquated.
With advanced analytics, this data can be quickly and accurately analyzed while maintaining customer privacy and boundaries. Risk assessment thus allows companies to analyze problems with any business. Predictive analytics can approximate with certainty which operations are profitable and which are not.
Risk assessment analyzes the following data types:
• Socio-demographic factors
• Product details
• Customer behavior
• Risk metrics
Evaluating the previous history, seasonality, and market-affecting events make revenue predicting vital for a company’s planning and result in a company’s demand for a product or a service. This can be applied to short-term, medium-term, and long-term forecasting.
Predictive models help in anticipating a customer’s reaction to the factors that affect sales.
Following factors can be used in sales forecasting:
• Calendar data
• Weather data
• Company data
• Social data
• Demand data
Sales forecasting allows revenue prediction and optimal resource allocation.
Healthcare organizations have begun to use predictive analytics as this technology is helping them save money. They are using predictive analytics in several different ways. With the help of this technology, based on past trends they can now allocate facility resources, optimize staff schedules, identify patients at risk, adding intelligence to pharmaceutical and supply acquisition management.
Using predictive analytics in the health domain has also helped in preventing cases and risks of developing health complications like diabetes, asthma, and other life-threatening problems. The application of predictive analytics in health care can lead to making better clinical decisions for patients.
Predictive analytics is being used across different industries and is good way to advance your company’s growth and forecast future events to act accordingly. It has gained support from many different organizations at a global scale and will continue to grow rapidly.
Frequently Asked Questions
What is predictive analytics?
Predictive analytics uses historical data to predict future events. The historical data is used to build mathematical model that captures essential trends. That predictive model is based on current data that predicts what will happen next or suggest steps to take for optimal outcomes.
How to do predictive analytics?
• Define business objectives
• Collect relevant data available from resources
• Improve on collected data by data cleaning methods
• Choose a model or build your own to test data
• Evaluate and validate the predictive model to ensure
How does predictive analytics work for business?
Predictive analytics helps businesses attract, retain, and grow their profitable customers. It also helps them in improving their operations.
What tools are used for predictive analytics?
Some tools used for predictive analytics are:
• SAS Advanced Analytics
• Oracle DataScience
• IBM SPSS Statistics
• SAP Predictive Analytics
• Q Research
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Collect relevant data available from resources
Improve on collected data by data cleaning methods
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SAS Advanced Analytics
IBM SPSS Statistics
SAP Predictive Analytics
Article | May 31, 2021
Massive amount of data is collected and stored by companies in the search for the “Holy Grail”. One crucial component is the discovery and application of novel approaches to achieve a more complete picture of datasets provided by the local (sometimes global) event-based analytic strategy that currently dominates a specific field.
Bringing qualitative data to life is essential since it provides management decisions’ context and nuance. An NLP perspective for uncovering word-based themes across documents will facilitate the exploration and exploitation of qualitative data which are often hard to “identify” in a global setting. NLP can be used to perform different analysis mapping drivers.
Broadly speaking, drivers are factors that cause change and affect institutions, policies and management decision making. Being more precise, a “driver” is a force that has a material impact on a specific activity or an entity, which is contextually dependent, and which affects the financial market at a specific time. (Litterio, 2018). Major drivers often lie outside the immediate institutional environment such as elections or regional upheavals, or non-institutional factors such as Covid or climate change. In Total global strategy: Managing for worldwide competitive advantage, Yip (1992) develops a framework based on a set of four industry globalization drivers, which highlights the conditions for a company to become more global but also reflecting differentials in a competitive environment. In The lexicons: NLP in the design of Market Drivers Lexicon in Spanish, I have proposed a categorization into micro, macro drivers and temporality and a distinction among social, political, economic and technological drivers. Considering the “big picture”, “digging” beyond usual sectors and timeframes is key in state-of-the-art findings.
Working with qualitative data.
There is certainly not a unique “recipe” when applying NLP strategies. Different pipelines could be used to analyse any sort of textual data, from social media and reviews to focus group notes, blog comments and transcripts to name just a few when a MetaQuant team is looking for drivers.
Generally, being textual data the source, it is preferable to avoid manual task on the part of the analyst, though sometimes, depending on the domain, content, cultural variables, etc. it might be required. If qualitative data is the core, then the preferred format is .csv. because of its plain nature which typically handle written responses better. Once the data has been collected and exported, the next step is to do some pre-processing. The basics include normalisation, morphosyntactic analysis, sentence structural analysis, tokenization, lexicalization, contextualization. Just simplify the data to make analysis easier.
Topic modelling refers to the task of recognizing words from the main topics that best describe a document or the corpus of data. LAD (Latent Dirichlet Allocation) is one of the most powerful algorithms with excellent implementations in the Python’s Gensim package.
The challenge: how to extract good quality of topics that are clear and meaningful. Of course, this depends mostly on the nature of text pre-processing and the strategy of finding the optimal number of topics, the creation of a lexicon(s) and the corpora. We can say that a topic is defined or construed around the most representative keywords. But are keywords enough? Well, there are some other factors to be observed such as:
1. The variety of topics included in the corpora.
2. The choice of topic modelling algorithm.
3. The number of topics fed to the algorithm.
4. The algorithms tuning parameters.
As you probably have noticed finding “the needle in the haystack” is not that easy. And only those who can use creatively NLP will have the advantage of positioning for global success.
Article | May 31, 2021
Splunk extracts insights from big data. It is growing rapidly, it has a large total addressable market, and it has tremendous momentum from its exposure to industry megatrends (i.e. the cloud, big data, the "internet of things," and security). Further, its strategy of continuous innovation is being validated as the company wins very large deals. Investors should not be distracted by a temporary slowdown in revenue growth, as the company has wisely transitioned to a subscription model. This article reviews the business, its strategy, valuation the sell-off is overdone and risks. We conclude with our thoughts on investing.
Article | May 31, 2021
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