The eight factors that define a data-driven retailer

| July 10, 2019

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According to data from Mastercard, 2018 saw the strongest holiday retail season in six years, capping at $850 billion and up 5.1 percent compared to 2017. But while retail is thriving in many ways, there has been a multitude of store shutdowns and insolvencies Toys R Us Sears and Brookstone, to name a few.This poses a pertinent question of what sets a successful retailer apart from the rest.The infusion of a data-driven approach in the retail business has opened a world of opportunities that still needs to be explored and implemented, and it has the capability to enhance every aspect of the industry. This poses an exciting opportunity as we look forward.

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Avanade

Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences delivered through the power of people and the Microsoft ecosystem. Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help fuel transformation and growth for our clients and their customers. Avanade has 30,000 digitally connected people across 24 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation.

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GOVERNMENTS LEVERAGING BIG DATA INNOVATIONS TO TACKLE CORONAVIRUS

Article | April 2, 2020

The outbreak of coronavirus has taken many countries under its hood. Most of them are suffering from economic loss and a higher mortality rate. Amid this, governments are in a great dilemma how to handle the circumstances around the falling economy and upsurging coronavirus infections. In order to get better hold onto situations across their countries, they are moving towards innovative technology adoption. Out of all the new-age technologies, big data and data analytics can serve with a great opportunity, where governments across various nations can understand the outbreak analytics.

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5 Predictive Data Analytics Applications

Article | May 31, 2021

According to Google trends, predictive data analytics has gained a significant amount of popularity over the last few years. Many businesses have implemented predictive analytics applications to increase their business reach, gain new customers, forecast sales, and more. Predictive Analytics is a type of data analytics technology that makes predictions with the help of data sets, statistical modeling, and machine learning. Predictive analytics uses historical data. This historical data is fed into a mathematical model that recognizes patterns and trends that are then applied to current data to forecast trends, practices, and behaviors from milliseconds to days and even years. Based on the parameters supplied to them, organizations find patterns within that data to detect risks, opportunities, forecast conditions, and events that would occur at a particular time. At its heart, the use of predictive analytics answers a simple question, “What would happen based on my current data and what can be done to change the outcome.” In the current times, businesses have multiple products offerings at their disposal to choose from vendors of big data predictive analytics in different industries. They can help these businesses leverage historical data discovering complex data correlation, recognizing patterns, and forecasting. Organizations are turning to predictive analytics to increase their bottom line and gain advantages against their competition. Some of those reasons are listed below: • With the growing amount and types of data, there is more interest in utilizing it to produce valuable insights • Better computers • An abundance of easy to use software • Need of competitive differentiation due to tougher economic conditions As more and more easy-to-use software have been introduced, businesses no longer need statisticians and mathematicians for predictive analytics and forecasting. Benefits of Predictive Analytics Competitive edge over other businesses The most common reason why multiple companies picked up predictive analytics was to gain an advantage over their competitors. Customer trends and buying patterns keep changing from time to time. The ones who can identify it first will go ahead in the game. Embracing predictive analytics is how you will stay ahead of your competition. Predictive analytics will aid in qualified lead generation and give you an insight into the present and potential customers. Business growth Businesses opt for predictive analytics to predict customer behavior, preferences, and responses. Using this information, they attract their target audience and entice them into becoming loyal customers. Predictive analytics gives valuable information about your customers such as which of them are likely to lapse, how to retain them, whether you should market directly at them, etc. The more you know about them, the stronger your marketing will become. Your business will become the leader in predicting your customer’s exact needs. Customer satisfaction Retaining existing customers is almost five times more difficult than acquiring new ones. The most successful company is the one that invests money in retaining those customers as much as acquiring new ones. Predictive analytics helps in directing marketing strategies towards your existing customers and get them to return frequently. The analytics tool will make sure your marketing strategy caters to the diverse requirements of your customers. Personalized services Earlier marketing strategies revolved around the ‘one size fits all’ approach, but gone are those days. If you want to retain and acquire new customers, you have to create personalized marketing campaigns to attract customers. Predictive analytics and data management help you to get new information about customer expectations, previous purchases, buying behaviors, and patterns. Using this data, you can create these personalized marketing strategies that will help keep up the engagement and acquire new customers.   Application of Predictive Analytics Customer targeting Customer targeting divides the customer base into different demographic groups according to age, gender, interests, buying, and spending habits. It helps companies to create tailored marketing communications specifically to the customers who are likely to buy their products. Traditional techniques do not even come close to identifying potential customers as well as predictive analytics does. The major constituents that create these customer groups are: • Socio-demographic factors: age, gender, education, and marital status • Engagement factors: recent interaction, frequency, spending habits, etc. • Past campaign response: contact response, type, day, month, etc. The customer-specific targeting for the company is highly advantageous. They can: • Better communicate with the customers • Save money on marketing • Increase profits Customer churn prevention Customer churn prevention creates major hurdles in a company’s growth. Although it has been proven that retaining customers is cheaper than gaining new ones, it can become a problem. Detecting a client’s dissatisfaction is not an easy task as they can abruptly stop using your services without any warning. Here, churn prevention comes into the picture. Churn prevention aims to predict who will end their relationship with the company, when, and why. The existing data sets can help develop predictive models so companies can be proactive to prevent the fallout. Factors that can influence the churn are as follows: • Customer variables • Service use • Engagement • Technicalities • Competitor variables Using these variables, companies can then take necessary steps to avoid the churn by offering customers personalized services or products. Risk management Risk assessment and management processes in many companies are antiquated. Even though customer information is abundantly available for evaluation, it is still antiquated. With advanced analytics, this data can be quickly and accurately analyzed while maintaining customer privacy and boundaries. Risk assessment thus allows companies to analyze problems with any business. Predictive analytics can approximate with certainty which operations are profitable and which are not. Risk assessment analyzes the following data types: • Socio-demographic factors • Product details • Customer behavior • Risk metrics Forecast sales Evaluating the previous history, seasonality, and market-affecting events make revenue predicting vital for a company’s planning and result in a company’s demand for a product or a service. This can be applied to short-term, medium-term, and long-term forecasting. Predictive models help in anticipating a customer’s reaction to the factors that affect sales. Following factors can be used in sales forecasting: • Calendar data • Weather data • Company data • Social data • Demand data Sales forecasting allows revenue prediction and optimal resource allocation. Healthcare Healthcare organizations have begun to use predictive analytics as this technology is helping them save money. They are using predictive analytics in several different ways. With the help of this technology, based on past trends they can now allocate facility resources, optimize staff schedules, identify patients at risk, adding intelligence to pharmaceutical and supply acquisition management. Using predictive analytics in the health domain has also helped in preventing cases and risks of developing health complications like diabetes, asthma, and other life-threatening problems. The application of predictive analytics in health care can lead to making better clinical decisions for patients. Predictive analytics is being used across different industries and is good way to advance your company’s growth and forecast future events to act accordingly. It has gained support from many different organizations at a global scale and will continue to grow rapidly. Frequently Asked Questions What is predictive analytics? Predictive analytics uses historical data to predict future events. The historical data is used to build mathematical model that captures essential trends. That predictive model is based on current data that predicts what will happen next or suggest steps to take for optimal outcomes. How to do predictive analytics? • Define business objectives • Collect relevant data available from resources • Improve on collected data by data cleaning methods • Choose a model or build your own to test data • Evaluate and validate the predictive model to ensure How does predictive analytics work for business? Predictive analytics helps businesses attract, retain, and grow their profitable customers. It also helps them in improving their operations. What tools are used for predictive analytics? Some tools used for predictive analytics are: • SAS Advanced Analytics • Oracle DataScience • IBM SPSS Statistics • SAP Predictive Analytics • Q Research { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "What is predictive analytics?", "acceptedAnswer": { "@type": "Answer", "text": "Predictive analytics uses historical data to predict future events. The historical data is used to build a mathematical model that captures essential trends. That predictive model is based on current data that predicts what will happen next or suggest steps to take for optimal outcomes." } },{ "@type": "Question", "name": "How to do predictive analytics?", "acceptedAnswer": { "@type": "Answer", "text": "Define business objectives Collect relevant data available from resources Improve on collected data by data cleaning methods Choose a model or build your own to test data Evaluate and validate the predictive model to ensure " } },{ "@type": "Question", "name": "How does predictive analytics work for business?", "acceptedAnswer": { "@type": "Answer", "text": "Predictive analytics helps businesses attract, retain, and grow their profitable customers. It also helps them in improving their operations." } },{ "@type": "Question", "name": "What tools are used for predictive analytics?", "acceptedAnswer": { "@type": "Answer", "text": "Some tools used for predictive analytics are: SAS Advanced Analytics Oracle DataScience IBM SPSS Statistics SAP Predictive Analytics Q Research" } }] }

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HOW THE CORONAVIRUS (COVID-19) MIGHT BE STOPPED BY DATA SCIENCE

Article | March 16, 2020

We know that data and analytics play a role in everyday products from recommendations on what music we might like to hear to automated re-routing by our GPS system. But how might the power of analytics be brought to bear on a disease that is currently threatening the health and economic welfare of people across the globe?If we rewind the clock to the 1850s, there are two significant examples of how early pioneers in data science made incredible impacts on the world that can provide some insight into what we might see happen next.

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What is the Difference Between Business Intelligence, Data Warehousing and Data Analytics

Article | March 16, 2020

In the age of Big Data, you’ll hear a lot of terms tossed around. Three of the most commonly used are business intelligence,” data warehousing and data analytics.You may wonder, however, what distinguishes these three concepts from each other so let’s take a look. What differentiates business intelligence from the other two on the list is the idea of presentation. Business intelligence is primarily about how you take the insights you’ve developed from the use of analytics to produce action. BI tools include items like To put it simply, business intelligence is the final product. It’s the yummy cooked food that comes out of the frying pan when everything is done.In the flow of things, business intelligence interacts heavily with data warehousing and analytics systems. Information can be fed into analytics packages from warehouses. It then comes out of the analytics software and is routed back into storage and also into BI. Once the BI products have been created, information may yet again be fed back into data storage and warehousing.

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Spotlight

Avanade

Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences delivered through the power of people and the Microsoft ecosystem. Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help fuel transformation and growth for our clients and their customers. Avanade has 30,000 digitally connected people across 24 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation.

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