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Clarabridge | January 13, 2021
Clarabridge, a worldwide innovator in Customer Experience Management (CEM) for a portion of the world's top brands, reported today that the Clarabridge CX Analytics solution currently coordinates with Amazon Web Services (AWS) Contact Center Intelligence (CCI), bringing Clarabridge into the AWS Partner Network (APN). AWS CCI solutions joined with Clarabridge's omnichannel analytics empowers associations to effortlessly add AI (ML)- driven discourse and text analytics to existing contact ...
analyticsindiamag.com | April 13, 2020
Chip Conley, head of global hospitality and strategy at Airbnb, believed that experience of staying in Airbnb is the soul of customer strategy. He accepted that data analytics is the key to understand and connect customer’s voice to Airbnb product line so envisage the experience customers are seeking when select Airbnb.In 2011, when Airbnb expanded out of SFO to 22 other locations internationally, they faced challenges with the team’s mix, collaboration, and business transformation. ...
itproportal.com | February 05, 2020
In the UK, the majority of workers would reject a job opportunity at a company that doesn’t use data to make decisions, a new report suggests.Analytics platform Tableau Software has polled 1,100 office workers and c-suite executives in the UK and concluded that data has become a “recruitment deal-breaker.Our findings reflect a sincere desire among knowledge workers to join organisations that value the ability to access and analyse data, and who encourage their staff to become more da...
MarketFactory | October 07, 2021
MarketFactory, part of ION Markets, a leading global provider of trading, analytics, and risk management solutions for capital markets, announces a new partnership with Tradefeedr, the leading independent FX data and analytics provider.
The Tradefeedr data and analytics platform is now fully integrated within MarketFactory, enabling clients to review their trading markouts, impacts, and spreads directly with liquidity providers, using a common platform and shared data sets. Tradef...
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