Moser Consulting

Hinduja Global Solutions | October 09, 2020

Hinduja Global Solutions a global leader in business process management (BPM) and customer experience solutions, today announced the launch of HGS PULSE, a new contact center analytics platform that provides business performance and customer insights using near real-time data. With access to predictive analytics and real-time information, contact center leaders can act proactively by predicting customer churn and loyalty, as well as better manage their workforce by tracking customer demand....

ClearObject | August 25, 2020

Earlier this year, ClearObject announced the establishment of a Digital Products Business Unit, creating a strategic focus on delivering valuable digital solutions for business customers around the world. The Indianapolis based technology company, is furthering this commitment by launching an innovative Customer Success Team, who will ensure that customers are able to maximize the value of digital innovation. "The establishment of a Customer Success Team is an acknowledgement that our custo...

BIG DATA MANAGEMENT

Semrush | June 18, 2021

Semrush, an online visibility management SaaS platform, released an update to its Backlinks Database and Backlinks Analytics tool for digital marketers. Backlinks are an important element that is used by search engine algorithms that decides the trustworthiness of a website and ranks its search results. They are important to determine the success of a digital marketing strategy. Semrush has implemented new methods to crawling and reporting new backlinks to help marketers in achiev...

irishtimes.com | January 23, 2020

In 2013 Declan Murphy faced a big career upheaval after a global merger at the company for whom he worked. A redundancy cheque was offered and Murphy accepted, thinking he might use it to do something for himself.While mulling his options he began looking for another job and quickly discovered shortcomings in the recruitment process. “I had no idea that recruiters were spending anything from 20 to 40 minutes ‘processing’ a candidate’s CV to put it into a particular format...