Big Data Management
The Modern Data Company | January 23, 2024
The Modern Data Company, recognized for its expertise in developing and managing advanced data products, is delighted to announce its distinction as an honorable mention in Gartner's 'Magic Quadrant for Data Integration Tools,' powered by our leading product, DataOS.
“This accolade underscores our commitment to productizing data and revolutionizing data management technologies. Our focus extends beyond traditional data management, guiding companies on their journey to effectively utilize data, realize tangible ROI on their data investments, and harness advanced technologies such as AI, ML, and Large Language Models (LLMs). This recognition is a testament to Modern Data’s alignment with the latest industry trends and our dedication to setting new standards in data integration and utilization.” – Srujan Akula, CEO of The Modern Data Company
The inclusion in the Gartner report highlights The Modern Data Company's pivotal role in shaping the future of data integration. Our innovative approach, embodied in DataOS, enables businesses to navigate the complexities of data management, transforming data into a strategic asset. By simplifying data access and integration, we empower organizations to unlock the full potential of their data, driving insights and innovation without disruption.
"Modern Data's recognition as an Honorable Mention in the Gartner MQ for Data Integration is a testament to the transformative impact their solutions have on businesses like ours. DataOS has been pivotal in allowing us to integrate multiple data sources, enabling our teams to have access to the data needed to make data driven decisions." – Emma Spight, SVP Technology, MIND 24-7
The Modern Data Company simplifies how organizations manage, access, and interact with data using its DataOS (data operating system) that unifies data silos, at scale. It provides ontology support, graph modeling, and a virtual data tier (e.g. a customer 360 model). From a technical point of view, it closes the gap from conceptual to physical data model. Users can define conceptually what they want and its software traverses and integrates data. DataOS provides a structured, repeatable approach to data integration that enhances agility and ensures high-quality outputs. This shift from traditional pipeline management to data products allows for more efficient data operations, as each 'product' is designed with a specific purpose and standardized interfaces, ensuring consistency across different uses and applications. With DataOS, businesses can expect a transformative impact on their data strategies, marked by increased efficiency and a robust framework for handling complex data ecosystems, allowing for more and faster iterations of conceptual models.
About The Modern Data Company
The Modern Data Company, with its flagship product DataOS, revolutionizes the creation of data products. DataOS® is engineered to build and manage comprehensive data products to foster data mesh adoption, propelling organizations towards a data-driven future. DataOS directly addresses key AI/ML and LLM challenges: ensuring quality data, scaling computational resources, and integrating seamlessly into business processes. In our commitment to provide open systems, we have created an open data developer platform specification that is gaining wide industry support.
Calabrio | December 19, 2023
Calabrio, a longstanding leader in Workforce Management (WFM) solutions in the Middle East, marks a significant milestone in its commitment to the region by introducing AI-Powered Interaction Analytics on a public cloud infrastructure within the region. This offering is intricately designed to cater to the specific requirements of Middle East contact centers, incorporating local language support, Arabic call transcriptions, and a dedicated public-cloud instance in the UAE.
Following the acquisition of Teleopti in 2019, Calabrio solidified its position as the leading WFM provider in the Middle East. The company has consistently prioritized the understanding and adaptation of regional needs. This dedication transcends mere language support, encompassing a holistic approach to address unique challenges and deliver a seamless, culturally sensitive experience for users.
With the unveiling of AI-Powered Interaction Analytics, Calabrio takes a bold stride to empower Middle East contact centers with advanced analytics tools driven by artificial intelligence. Notably, several Middle East customers have already embraced Calabrio’s cloud solutions from other regions. The addition of a local public cloud instance in the UAE reinforces compliance with data sovereignty and privacy regulations, offering a secure and reliable platform for regional customers.
Key features of Interaction Analytics for the Middle East include:
Arabic Transcriptions: Calabrio’s Interaction Analytics provides precise transcriptions of calls in Arabic, enabling contact centers to leverage a comprehensive set of AI-driven analytics tools for actionable insights from customer interactions.
Middle East Cloud: By establishing a public cloud instance in the UAE, Calabrio ensures that customer data is hosted locally. This addresses the demands of data sovereignty and privacy regulations in the Middle East while retaining the benefits of a true-cloud solution, such as scalability, security, and continuous AI-driven software improvements.
Advanced AI-Powered Insights: Contact center customers in the Middle East can now harness cutting-edge AI technologies to coach agents for improved performance and gain a deeper understanding of customer interactions. They can identify intricate patterns in interaction data, analyze competitors' strategies, and extract valuable AI-driven insights into customer sentiments.
Calabrio’s Interaction Analytics for the Middle East is set to be generally available immediately after Ramadan, starting April 9. This strategic timing aligns with the region's business calendar, enabling organizations to seamlessly integrate this powerful AI-driven tool into their operations.
"Calabrio takes pride in extending its leadership in the Middle East with the introduction of Interaction Analytics," said Olle Düring, SVP Calabrio International at Calabrio. "We believe that by providing local language support and a local Middle East cloud, we can empower contact centers in the region with the advanced tools they need to enhance agent performance, understand complex customer behaviors, and ultimately drive business success."
Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement, and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.
Calabrio, Calabrio ONE and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners.
BlackBerry Limited | December 18, 2023
At CES 2024, BlackBerry Limited will be showcasing the breadth and power of its BlackBerry IVY® connected vehicle data platform through in-vehicle and virtualized demos with a range of ecosystem partners. The BlackBerry IVY platform enables developers across industries to design and deploy insights-enabled automotive services more quickly, leveraging in-vehicle AI-enabled processing and a developer-friendly platform. This ease of development has led to a growing diversity of solutions developed on the BlackBerry IVY platform, giving automakers new opportunities to quickly enable additional services to differentiate and potentially monetize the connected car.
This year's IVY™ showcase at CES will feature a wide array of mobility applications; IVY powered in-vehicle AI demonstrations will include:
Michelin's tire wear monitoring solution with real-time integration to its consumer retail network
COMPREDICT hardware sensor replacement solutions, utilizing virtual sensors to create cost savings and monetize vehicle health insights.
Intelligent in-cabin experiences powered by Cinemo, CorrActions, CarIQ, idrive, and emotion3D.
Next generation insurance solutions, such as First Notification of Loss and Collision Reconstruction featured by Nexar, and crash analytics and driver scoring by CerebrumX.
Intelligent vehicle cybersecurity & quality insights powered by Upstream Security.
Additional partners will be showcasing how BlackBerry IVY powers next generation digital cockpits and intelligent fleet management services. Demonstrations include:
MIH Consortium will feature its intelligent fleet capabilities, with IVY insights, from Electra Vehicles, COMPREDICT, and CerebrumX
Mitsubishi Electric will showcase its FLEXConnect™ advanced vehicle cockpit system in a Cadillac Escalade
Intellias will showcase its IntelliKit 2.0 solution which is centered around the Qualcomm SA8295 with QNX Real Time Operating System (RTOS), QNX Hypervisor, and pre-processing connected vehicle insights with BlackBerry IVY.
"The IVY Ecosystem has grown rapidly, and now embraces an impressive range of applications that are set to change the mobility business and the in-car experience by harnessing the power of connected vehicle data," said Vito Giallorenzo, Senior Vice President & General Manager, BlackBerry IVY. "We're looking forward to demonstrating the many and varied ways that our ecosystem members are innovating on the IVY platform and how it has enabled them to easily develop and scale their solutions."
For more information on how BlackBerry IVY can help with building safe and secure data solutions for the Software Defined Vehicles of tomorrow, and to see a BlackBerry IVY powered vehicle in action, please visit us at CES on January 9-12 in the West Hall at Booth #4224 or www.blackberry.com/ivy. Live demos of other BlackBerry IVY powered applications will also be showcased in the West Hall at CES with Mitsubishi Electric (#3151), MIH (#7216), and Intellias (#7075).
BlackBerry (NYSE: BB; TSX: BB) provides intelligent security software and services to enterprises and governments around the world. The company secures more than 500M endpoints including over 235M vehicles. Based in Waterloo, Ontario, the company leverages AI and machine learning to deliver innovative solutions in the areas of cybersecurity, safety and data privacy solutions, and is a leader in the areas of endpoint management, endpoint security, encryption, and embedded systems. BlackBerry's vision is clear - to secure a connected future you can trust.