BUSINESS INTELLIGENCE, BIG DATA MANAGEMENT, DATA SCIENCE
ActionIQ | March 13, 2023
ActionIQ, a leading provider of composable CDPs, recently announced the release of its Profile API. The API allows businesses to supplement their business apps with customer intelligence from a data warehouse, allowing for real-time personalization within milliseconds.
With the addition of the Profile API, ActionIQ has enhanced its Real-Time Customer Experience (RTCX) module of its composable CDP, the ActionIQ CX Hub, thereby giving businesses access to real-time and historical data to power every interaction at scale. In addition, hybridCompute technology from ActionIQ enables data and business executives to design and deliver real-time tailored customer experiences based on the complete customer profile right on top of data warehouses.
ActionIQ's Profile API has already been deployed with over a dozen enterprise customers, allowing organizations to gain new customers at reduced costs while increasing loyalty, retention, and customer lifetime value, driving revenue up while keeping operational expenses down.
The comprehensive ActionIQ RTCX Module now includes three critical components:
The ActionIQ Tag collects and unifies real-time customer events and increases addressability via identity syncing capabilities with walled gardens, demand-side platforms (DSPs)s and identity providers.
The new ActionIQ Profile API enables real-time inbound decisioning use cases by making identities, characteristics, and audience membership accessible in milliseconds, feedinf online personalization and call center support for in-the-moment decisioning.
ActionIQ Triggers drive real-time outbound experiences across all channels, guided by event data and historical customer profiles, such as converting high-intent clients who depart a brand's website without completing a purchase.
The ActionIQ CX Hub unifies scattered consumer information and activates powerful CX. It is a collection of highly effective and fully customizable modular solutions that enable all business teams to acquire audiences and orchestrate customer experiences at scale by providing direct but controlled self-service access to customer data. RTCX is one of the five modular solutions comprising the ActionIQ CX Hub, together with Identity, Customer Data Platform (CDP), Audience Center, and Journey Management. The CX Hub interfaces easily with any data source or channel and can instantly integrate and fulfill businesses' investments in data warehousing.
About ActionIQ
ActionIQ is a leading composable customer data platform (CDP) that empowers businesses to create real-time personalized customer experiences. The platform's Real-Time Customer Experience (RTCX) module, known as the ActionIQ CX Hub, allows companies to access both real-time and historical customer data to power every interaction at scale. The company helps enterprise customers like Neiman Marcus, Autodesk and Hertz power real-time experiences with its new Profile API. Its innovative approach to real-time personalization makes it a valuable partner for businesses looking to deliver customized customer experiences at scale.
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BUSINESS INTELLIGENCE, BIG DATA MANAGEMENT, DATA SCIENCE
Globenewswire | May 16, 2023
Centric Consulting, an international business and technology consulting firm, announced today that it published a custom-developed application in Salesforce’s AppExchange called Data Governance Accelerator, focused on helping clients manage their Salesforce data.
Centric’s Salesforce Data Governance Accelerator provides an accelerator that enables administrators and users to analyze and correct data more efficiently. With this custom application, Salesforce users can easily view record duplicates and any data entry errors or gaps.
“Our Salesforce clients were struggling with data governance, so we developed an application that could efficiently find data errors and expedite the process,” said Traci Whetzel, Director of Centric’s Salesforce Practice. “Partnering with the community-driven solutions in the Salesforce AppExchange allows us to access prebuilt tools for our clients. We are excited to be a contributor – bringing value to not only our clients but to the broader Salesforce user community all over the world.”
With the successful development and publication of this new application, Centric has earned AppExchange/ISV Partner status with Salesforce, building on its trusted consulting partnership with Salesforce since 2008.
“The publication of Centric’s Data Governance Accelerator app within Salesforce AppExchange is another marker of our expanding expertise with the platform and a milestone in our 16-year Salesforce consulting partnership,” said Whetzel.
Centric is building a second application focused on Salesforce project management to publish later this year.
About Centric Consulting
Centric Consulting is an international management consulting firm with unmatched expertise in business transformation, hybrid workplace strategy, technology implementation and adoption.
Founded in 1999 with a remote workforce, Centric has established a reputation for solving its clients’ toughest problems, delivering tailored solutions, and bringing deeply experienced consultants centered on what’s best for your business.
Centric Consulting is headquartered in Ohio, with 1,500 employees and 14 locations. In every project, clients get a trusted advisor averaging over 15 years of experience and the best talent across the United States and India. Centric deliberately builds teams that can scale up or down quickly based on client needs, industry and desired outcome.
Centric has been a trusted Salesforce consulting partner since 2008, providing clients with solutions that meet their evolving business needs, eliminating Salesforce challenges and enabling their organizations to thrive. To learn more about Centric’s Salesforce Practice and other Salesforce capabilities, visit http://www.centricconsulting.com.
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BUSINESS INTELLIGENCE, BIG DATA MANAGEMENT, DATA SCIENCE
Businesswire | April 03, 2023
Dremio, the open and easy data lakehouse company, and Domo, a data experience platform innovator, announced a new partnership to expand access to critical data for better decision-making. Through a native data integration with Domo Cloud Amplifier, joint customers can easily connect to Domo to analyze data directly on the data lakehouse. Cloud Amplifier extends the capabilities of the data lakehouse and gives more data users access to critical data to gain insights and make better data-driven decisions.
"We are thrilled to work with Domo to bring our joint customers the best of both worlds," said Roger Frey, vice president of Alliances at Dremio. "With this new integration, Domo users can take full advantage of Dremio's data lakehouse capabilities, including fast and efficient querying, powerful data transformation and more."
The new Domo integration with Dremio will provide joint users with faster and more efficient data analysis capabilities. Customers can now query Dremio data sources and combine them with other data sources from across the organization, gaining a holistic view of their business performance.
“Domo’s mission is to put data to work for everyone so they can multiply their impact on the business. With our new native integration with Dremio, we're providing our joint customers with access to even more data sources and capabilities, with the speed, scale and security needed to drive business forward," said Matthew Payne, vice president of Engineering at Domo.
About Dremio
Dremio is the easy and open data lakehouse, providing self-service analytics with data warehouse functionality and data lake flexibility across all of your data. Use Dremio's lightning-fast SQL query service and any other processing engine on the same data. Dremio increases agility with a revolutionary data-as-code approach that enables Git-like data experimentation, version control, and governance. In addition, Dremio eliminates data silos by enabling queries across data lakes, databases, and data warehouses, and by simplifying ingestion into the lakehouse. Dremio's fully managed service helps organizations get started with analytics in minutes, and automatically optimizes data for every workload. As the original creator of Apache Arrow and committed to Arrow and Iceberg’s community-driven standards, Dremio is on a mission to reinvent SQL for data lakes and meet customers where they are on their lakehouse journey.
Hundreds of global enterprises like JPMorgan Chase, Microsoft, Regeneron, and Allianz Global Investors use Dremio to deliver self-service analytics on the data lakehouse. Founded in 2015, Dremio is headquartered in Santa Clara. CNBC recognized Dremio as a Top Startup for the Enterprise and Deloitte named Dremio to its 2022 Technology Fast 500.
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