BIG DATA MANAGEMENT

WNS Releases Global Data & Analytics Survey

WNS | February 21, 2022

Data & Analytics
WNS Limited, a leading provider of BPM (Business Process Management) solutions, unveiled a survey report with the title Time to Accelerate your Data & Analytics Journey is Now, which explores the maturity of data and analytics abilities as well as the future outlook across industries. The report, which was based on a WNS-commissioned survey performed by Forrester Consulting, was designed to look at the role of data, analytics, & Artificial Intelligence in assisting businesses in achieving their strategic goals, as well as the difficulties they face in becoming a data-driven company. The study included 450 CXOs and senior decision-makers from important industries such as banking and financial services, insurance, life sciences, consumer packaged goods, manufacturing, retail, and new-age digital/ hi-tech industries from the United States, Europe, and the Asia Pacific.

While 63% of decision-makers perceive data and analytics as a crucial strategic enabler, just 37% prioritize investment in enhanced data and analytics capabilities, according to the report. This emphasizes the immense possibility of acting on corporate goals in the future. Importantly, 68% intend to expand internal capabilities, hire more people, and use cloud and data commercialization solutions. The report emphasizes the importance of cloud-based analytics in helping businesses achieve agility and scalability. Today, 31% of respondents are in the midst of transitioning to a cloud-first strategy, with cloud-based analytics capabilities being a top priority in their plan.

Businesses are prioritizing investment in data fabric/virtualization technologies, Data Lake, and data stream processing to promote increased data and analytics maturity. Higher-maturity organizations are putting more effort into building cloud-based analytics capabilities.

 "According to the survey, 82 percent of organizations with an advanced maturity level have experienced positive year-on-year growth over the past three years. Clearly, data and analytics maturity, including robust AI and cloud-based solutions, is a key enabler of business performance and organizational resilience in the new normal. At WNS Triange (formerly WNS' Research and Analytics Unit), we are partnering with global businesses in their data-to-insights journey by leveraging the power of domain, AI / ML and intelligent cloud platforms to co-create future-ready solutions."

Keshav R. Murugesh, Group CEO, WNS

Data and analytics-driven firms have a lot of room to grow in the future. This is due to the growing complexity and diversity of data and analytics operations that rely on AI and ML technology. Staying ahead of the competitors needs data and analytics, and third-party service providers are crucial enablers on this road.

Spotlight

A new Forrester study finds that artificial intelligence (AI) will infuse tomorrow’s successful businesses. AI technologies such as predictive analytics and machine learning (PAML) will become embedded in both back-office and customer-facing applications. That’s according to a Forrester survey of more than 350 global decision-makers involved in PAML and enterprise applications. PAML is on the rise. 93% Believe PAML is integral to the ongoing success of their business.

Spotlight

A new Forrester study finds that artificial intelligence (AI) will infuse tomorrow’s successful businesses. AI technologies such as predictive analytics and machine learning (PAML) will become embedded in both back-office and customer-facing applications. That’s according to a Forrester survey of more than 350 global decision-makers involved in PAML and enterprise applications. PAML is on the rise. 93% Believe PAML is integral to the ongoing success of their business.

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