Which Population Health IT Vendors Offer Strong Partnerships?
January 08, 2019 / jennifer Bresnick
Developing a comprehensive, effective population health management (PHM) program is often a long and challenging journey – one that requires healthcare providers to forge strong partnership with their technology vendors. In order to get ahead of chronic diseases and help individuals maintain wellness, providers need access to sophisticated predictive analytics, risk stratification tools, and other actionable insights derived from their big data assets. But high-quality algorithms are only half the battle. Healthcare organizations should feel equally confident in their day-to-day relationships with their partners as they do in the functionality of their health IT tools. To reduce the complexity of choosing a customer service model that best fits a provider’s needs, KLAS surveyed customers of leading population health management companies and ranked the vendors according to how well they partnered with their clients to help providers reach their long term strategic goals.