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Portland Clinic Boosts Communication about Emergency Department Visits

February 12, 2019 / Fred Donovan

The Portland Clinic was getting piecemeal notifications about emergency department (ED) visits by its patients, which was causing gaps in treatment at the hospitals as well as in follow-up care at the clinic. To help fix the problem, the clinic turned to Collective Medical’s EDie technology, which collects data from ED visits by patients, notifies providers about the visits, packages the data with insights, and delivers that information to providers in real-time. “We started using it at a basic level looking at our high-risk patients who were under care management to see if they had gone to the hospital and putting in care recommendations for those patients. So, we were able to communicate with the hospital on those high-risk patients,” explained Jill Leake, population health manager for The Portland Clinic. The Portland Clinic is Oregon’s oldest, private, multispecialty medical group. It has more than 100 physicians and clinicians and six locations serving comm...