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Luminoso Launches Concept-Level Sentiment for Sentiment Analysis of Multiple Concepts Within a Text-based Document

July 29, 2020 / Destination CRM
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Luminoso, a text analytics provider, today unveiled Concept-Level Sentiment, a deep learning model within its Luminoso Daylight solution for analyzing sentiment of multiple concepts within the same text-based document.

"While sentiment analysis has been prevalent for well over a decade, the most common form of sentiment analysis today involves evaluating whether a document's sentiment is overall more positive than negative," said Adam Carte, CEO of Luminoso, in a statement. "This type of analysis is overly simplistic, as it fails to address nuanced comments, such as customers explaining what they like and dislike about a product or employee feedback about a company's strengths and weaknesses. With Concept-Level Sentiment in Luminoso Daylight, businesses across industries will be able to upload any text-based document and quickly receive a nuanced analysis of the author's sentiment."