Data-driven control: Access Management as a Facilitator of Business Value

As technology adoption increases exponentially, organizations are challenged by the proliferation of data that the technology generates. Increasingly, Shared Services Global In-house Centers (GICs) are leading their organizations’ efforts to tame data and derive key insights from it. Based on our recent Pinnacle Model research on data & analytics maturity in SSCs/GICs, this webinar will show executives how they can build capabilities in their SSCs GICs to turn this challenge into a strategic asset, generating value and enhancing service delivery

We all strive for great data and insights to feed into decisions that propel business’ forward. In today’s fast-spinning world we need to do that ever more quickly and cost-effectively. But when moving quickly, the research participant and their needs can be forgotten, and this can have negative consequences for data quality.

Today’s data-savvy companies actively seek ways to enhance their approach to analytics and evolve out of the past. While the first wave of BI involved static, rigid, IT-owned systems, and the second expanded the capabilities to a more business-facing analyst set, the third wave aims to infuse analytical activity into multiple layers of non-technical business roles. As a key strategy to enable this third wave, companies today are exploring an embedded approach that places analytical activity directly in the context of everyday user applications, and the independent software vendors (ISVs) and enterprises providing those applications have taken notice of this trend. Done efficiently, embedded analytics promotes faster deployment and pervasive usage of analytics for end-users while delivering a competitive advantage and the opportunity for new revenue streams for software vendors and enterprises.

Data Protection and Privacy Compliance are becoming more ubiquitous and gaining in importance. In recent years, legislation has reacted by introducing e.g. the GDPR, the UK Data Protection Law or the California Consumer Privacy Act and associated regulations (“CCPA”). European Regulators especially have been clear that they take data privacy of their citizens very seriously, as shown in the January 2022 ruling of the Austrian courts against a website that was using Google Analytics.