Switzerland's WWZ Modernizes its SAP Data Ecosystem With Boomi aXis for SAP

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WWZ AG, a midsize utility services company based in Switzerland, was keen to strengthen its market position and extend the portfolio of services it offers. To do so, WWZ decided to bundle utility services with telecom services for its more than 60,000 telecom subscribers and 72,000 utility customers that depend on its services every day.

To accomplish this business goal, WWZ IT set out to build its own operational support and business support systems (OSS and BSS, respectively), including a new self-service customer portal. That would enable WWZ to quickly provision customer services and automate underlying processes to ensure customers get their desired services.

The new initiatives would require WWZ to continuously extract high volumes of data from its SAP R/3 enterprise resource planning (ERP) application. For that job, WWZ turned to Boomi aXis for SAP, purpose-built to quickly and easily extract and exchange data across SAP applications and third-party applications in a broader ecosystem.

“Boomi aXis for SAP was the only solution we found that would connect our existing SAP and third-party application data from SAP R/3 directly to the new self-service portal,” as WWZ Chief Technology Officer Stefan Willi says in our WWZ customer success story.

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