AI, Consumerism Herald a Changing Healthcare Industry at HIMSS19
Jennifer Bresnick | January 30, 2019
Not too long ago, “2020” was convenient shorthand for “sometime in the distant future.” But healthcare professionals gathering in Orlando this year for the annual HIMSS Conference and Exhibition may have the slightly uncomfortable feeling of an expectant new decade peering right over their shoulder – and gaining on them fast. In many respects, the future has indeed arrived for healthcare. Sci-fi technologies such as artificial intelligence, augmented reality, and cutting-edge imaging tools are already allowing providers to learn faster, decide better, and see more clearly into the intricacies of the human condition. And the tools with which providers deliver care aren’t the only things changing. The country as a whole is altering its attitudes towards health, wellness, and the responsibility of the healthcare industry to deliver better results at more reasonable costs. The Silver Tsunami is putting strong pressure on payers, providers, and technology vendors to develop experiences and services that meet the needs of a rapidly aging population – and the new generation of their largely unpaid caregivers who are demanding more support for a difficult and often thankless task.