Piano | January 19, 2022
Piano, the Digital Experience Cloud, today announced a partnership with Snowflake, the Data Cloud company, to help businesses understand and activate their data at scale. As part of the Powered by Snowflake program, Piano leverages Snowflake as the cloud-based data platform for its sophisticated analytics tool—making it fast and easy to store, query, enrich and securely share data within the Snowflake ecosystem. These advanced capabilities enable real-time, accurate analysis of customer behavior to help organizations drive personalization at scale.
Launched in September 2021, Piano Analytics delivers a powerful analytics solution designed for broad accessibility and manipulation, regardless of an employee's level of data proficiency. By democratizing access to data, businesses can eliminate data silos and ensure all teams, from marketing to sales, data science to operations, are operating from a single source of truth. A core feature of the Piano Analytics solution is its superior data harvesting, which ensures data is clean, privacy-compliant, reliable and never sampled. This reduces risk for businesses and means they're able to confidently chart their path forward using the most accurate information at their disposal.
The Snowflake partnership improves data portability for Piano Analytics customers, who can now use Secure Data Sharing within Snowflake to easily connect their high-quality data into other systems in the Snowflake Data Cloud, such as business intelligence tools or data governance tools. This process, which can be completed in as few as two clicks, eliminates data silos within an organization, ensuring all teams can access and work from the same reliable source of information.
Thanks to Snowflake's architecture, Piano Analytics users also benefit from faster querying times, allowing teams to understand and optimize campaigns faster without compromising data quality or integrity.
"We've long admired Snowflake's leading position in the data industry. When we built our Piano Analytics platform on Snowflake, we knew it would dramatically enhance both our capabilities and our user experience. As our relationship continues, we're eager to partner with Snowflake in new ways to revolutionize how organizations work with their data and use it to create superior digital experiences for their customers."
Trevor Kaufman, CEO, Piano
Piano's tools for data analysis and activation are already used by blue chip clients in many industries, including publishing, broadcasting, financial services, travel and more, to understand their audiences and personalize customer experiences.
"The Snowflake and Piano partnership is focused on providing customers with the tools to enhance the customer experience with cutting-edge efficiency and performance," said Colleen Kapase, SVP of Worldwide Partnerships at Snowflake. "Together, we can empower joint customers to drive personalized digital strategies and connect them to other data-driven organizations through the Snowflake Data Cloud."
Learn more about this partnership during Snowflake's Media Data Cloud Summit on January 19, 2022. Piano will discuss how secure data sharing through Snowflake helps organizations put the right data in the hands of every employee.
About Piano
Piano's Digital Experience Cloud empowers organizations to understand and influence customer behavior. By unifying customer data, analyzing behavior metrics and creating personalized customer journeys, Piano helps brands launch campaigns and products faster, strengthen customer engagement and drive personalization at scale from a single platform. Headquartered in Philadelphia with offices across the Americas, Europe and Asia Pacific, Piano serves a global client base, including Air France, the BBC, CBS, IBM, Kirin Holdings, Jaguar Land Rover, Linkedin, Nielsen, The Wall Street Journal and more. Piano has been recognized as one of the fastest-growing, most innovative technology companies in the world by World Economic Forum, Red Herring, Inc. and Deloitte.
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BIG DATA MANAGEMENT
Phocas Software | March 21, 2022
A new partnership between Phocas Software and ADS Solutions will help small- to mid-sized businesses in the wholesale distribution and light manufacturing industries use their business data to improve reporting, insights and decision making. ADS Solutions, creator of cloud-based Accolent ERP, has selected Phocas as its preferred data analytics platform to complement the ADS Solutions application.
Together, Phocas and ADS Solutions will create a list of standardized reporting and dashboards for Accolent ERP customers by industry with a goal of delivering a more efficient reporting solution and allowing users to quickly and easily monitor key performance indicators (KPIs).
“As cloud-based solution providers with thousands of users in wholesale and manufacturing, Phocas and ADS Solutions understand the value of delivering technology that is intuitive, readily available and optimized for specific industries,” said Jay Deubler, president of Phocas U.S. “Out-of-the-box, Phocas is primed to help Accolent ERP customers with reporting and dashboards they need to eliminate guesswork and be more strategic with critical business decisions. We have purposely built Phocas to integrate seamlessly with solutions like Accolent ERP and encourage quick and broad adoption because of its simplicity and familiarity.”
“Accolent ERP customers need an intuitive data analytics and reporting solution that Phocas Software can provide. With only a few clicks, Phocas will provide Accolent ERP customers with access to easy-to-understand, actionable business intelligence, allowing them to fully capitalize on the value of their information.”
Ian Pereira, CEO of ADS Solutions
Phocas has more than 30,000 daily users, and is built with KPIs and metrics that are specific to roles and industries of ADS Solutions’ customers. Phocas will provide ADS Solutions with extensive sales and technical training about its base business intelligence platform, Financial Statements solution and Budgeting and Forecasting workflows. ADS Solutions’ customers will also have access to Phocas vast online training and support tools, including Phocas Academy and Phocas User Group Forum.
About Phocas Software
Phocas is a cloud-based, SaaS company specializing in data analytics for the manufacturing, distribution, retail industries. The software incorporates sector knowledge to consolidate essential business data from common ERP, CRM, and AP/AR systems to make it simple to access companywide insights and financial performance through historical and predictive analysis. A core philosophy at Phocas is to make software intuitive so users of all skill levels can track and report on essential KPIs that are specific to their roles and industries. Phocas comes with out-of-the-box metrics, powerful interactive dashboards and broad functionality to provide immediate benefits and adoption. Users can also customize the software to meet their unique analytics and reporting needs.
About ADS Solutions
ADS Solutions is a leader in providing powerful, intuitive, and easy-to-use Cloud-based ERP software to wholesale distributors, light manufacturers and services businesses. ADS Solutions’ Accolent ERP software delivers fully integrated, end-to-end functionality for sales, CRM, order management, inventory control, warehouse management, fulfillment, purchasing, eCommerce and GAAP financial reporting capabilities. Accolent ERP is optimized for the wholesale distributors, light manufacturers and services businesses, across a broad range of vertical industries.
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DATA VISUALIZATION
Tableau Cloud | May 17, 2022
Today, at the annual Tableau Conference, Salesforce introduced Tableau Cloud, the fastest and easiest way for customers to get the full value of Tableau at enterprise scale. The offering is the next generation of what was formerly known as Tableau Online and includes new innovations to boost productivity by delivering intelligent, powerful and easy-to-use analytical tools to help anyone uncover insights and confidently make data-driven decisions. An integral part of the Salesforce Customer 360, Tableau empowers customers to surface and gain actionable insights from all their trusted data, creating a single source of truth, accessible anytime, anywhere.
Market volatility and widespread supply chain disruptions make it increasingly challenging for companies to contain costs and keep their businesses moving forward. Data can help manage these complexities and changes. For example, connected supply chains and production lines generate a wealth of data and customers expect real-time visibility into when goods will arrive. A recent McKinsey study found a strong correlation between the success of an organization's planning and adoption of advanced analytics. Data-driven supply chain management offers new ways to avoid disruption and respond to unforeseen circumstances with speed and confidence.
Tableau Cloud provides the leading analytics platform to meet customers where they prefer to operate their business. In fact, 70 percent of new customers choose Tableau Cloud over an on-premise or hybrid solution to power their analytics. Tableau also continues to offer self-managed solutions and is committed to providing customers the flexible options they need.
"Speed, ease of use and flexibility have been key differentiators for Tableau and the reasons why customers rely on us to help transform their business through data-driven decision making and increased efficiency, With Tableau Cloud, we're making it easier for our customers to drive even more analytics success. Tableau Cloud helps our customers deliver the analytics they need to their users, while we ensure the highest levels of trust, availability and performance."
-Francois Ajenstat, Chief Product Officer, Tableau at Salesforce.
As part of the launch, Tableau is working with Snowflake to provide an extended promotional trial which includes Tableau Cloud licenses for Snowflake customers and, subject to program requirements, Snowflake credits upon conversion to a Tableau Cloud customer.
New Tableau innovations delivers automated insights faster and more easily
Tableau leverages the leading natural language and augmented analytics capabilities to help everyone use data to drive meaningful decisions. Data Stories adds automated plain-language explanations to Tableau dashboards at scale, helping customers understand and interact with data faster. Automating the analysis, build and communication of insights from data in a modern, easy-to-understand story format eliminates the need to explain dashboards repeatedly, makes data more accessible to business users and helps increase analytics adoption across the enterprise.
Tableau is also expanding its Accelerators offering and the capabilities of the Tableau Exchange, a trusted hub of offerings that extend the Tableau Platform and help customers get faster time to value. Accelerators are ready-to-use, customizable dashboards that can be used across multiple industries, departments and enterprise applications to quickly deliver insights and value. Tableau now has more than 100 Accelerators on the Tableau Exchange, including those built by experts across the Tableau Partner Network, further expanding the unique use cases customers can apply.
The Tableau Exchange also features a new in-product capability, enabling customers to explore and use any offering from the Tableau exchange directly in the product without requiring a separate download. This keeps people in the flow and enables them to get the right solution when they need it.
New enterprise-ready capabilities to increase efficiency
Tableau is also introducing Advanced Management, which helps Tableau customers manage, secure and scale mission-critical analytics across the enterprise. Administrators can gain deep insight into adoption and performance, leverage advanced encryption capabilities to meet security requirements and gain increased capacity limits to ensure teams and individuals have access to relevant data. Examples include:
Customer-Managed Encryption Keys helps customers meet organizational compliance standards and add an additional layer of protection for their data.
Activity Log provides detailed event data to help administrators keep track of how individuals are using Tableau. It also enables permission auditing to better implement controls over an enterprise's deployment. And with Admin Insights, data is retained for up to one year to help track dataset usage, license adoption and visualization load times.
"Data is critical to delivering on the promise of leveraging mRNA science to create a new generation of transformative medicines for patients, Security, governance, scalability and manageability are important components of our overall data analytics strategy and we're excited to see how Advanced Management will make it easier and faster to optimize our deployment."
-Adam Mico, Principal, Data Visualization and Enablement at Moderna.
Bringing Einstein into Tableau delivers deeper insights across the Salesforce Customer 360
Tableau is also helping drive the Salesforce Customer 360 and empowering customers to fully leverage their data to gain actionable insights from their CRM data.
Powered by Einstein Discovery's artificial intelligence (AI) and machine learning (ML) technology, Tableau is helping people with domain expertise make better decisions faster and with more confidence. For example, Model Builder enables business teams to collaboratively build and consume predictive models, using the Einstein Discovery engine, without having to leave their Tableau workflows.
Infusing Einstein Discovery into CRM Analytics, the advanced analytics solution for CRM users, will help customers surface actionable insights directly in the Salesforce workflow:
Einstein Discovery: Text Clustering leverages machine learning (ML) models to extract keywords from large text fields to quickly reveal hidden insights and improve decision making.
Einstein Discovery: Bias Detection for multiclass models expands the use-cases for multi-class models by rooting out bias by variable, preventing the need to re-train an entire model.
More information:
Tableau's new capabilities will be available by the end of 2022
About Tableau
Tableau helps people see and understand data. Tableau offers visual analytics with powerful AI, data management and collaboration. From individuals to organizations of all sizes, customers around the world love using Tableau's advanced analytics to fuel impactful, data-driven decisions. For more information, please visit www.tableau.com.
About Salesforce
Salesforce, the global CRM leader, empowers companies of every size and industry to digitally transform and create a 360° view of their customers.
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DATA ARCHITECTURE
Linq Analytics | January 18, 2022
Linq Analytics, LLC, a provider of software and services for adaptive customer data management and analytics, announced today its acquisition of certain assets of Altius, Inc., a privately-held company with US offices in Sugar Land, TX. Altius' Flex™ suite of planning and Master Data Management (MDM) products give users the ability to augment Microsoft Excel™-based financial models with data enrichment and workflows, providing them a more accurate understanding of their information and enabling management tailored to their business.
The addition of the Flex™ suite to the Linq Analytics portfolio will add capabilities that extend both Linq's Account Hierarchy Management Solution and associated analytics and workflows, helping Clients realize additional value across the Customer data chain through more agility in data integration, extensive analytics insights, and decreased redundancy.
"Our Clients and Partners have expressed a desire to seamlessly connect their customer data from multiple CRM and ERP instances with existing analytics and finance workflows. We believe that adding the Flex™ capabilities helps us to provide a more complete solution that can drive additional value for our Clients."
Brandon Swalve, Linq Analytics' co-founder and CEO
As part of this transaction, Linq Analytics will appoint Noel Phillips as Chief Technology Officer. "In addition to the product capabilities, I'm excited to welcome Noel to Linq," continued Swalve. "He adds significant technical knowledge, functional expertise, and strong leadership to our rapidly expanding team, and our Clients will feel his impact quickly."
"I'm very excited to join the superb team at Linq Analytics. I know the combination of Linq's innovative CRM and ERP tools - along with the Flex™ Planning Platform - will prove incredibly powerful. It tells a compelling story and will benefit current and future clients alike. I can't wait to see what we will achieve together."
The Flex™ product suite will continue to be available from Linq Analytics. Support services for current Flex™ clients will be delivered through Altius, with transition for support expected to occur in Q2 2022.
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