Big Data Management

NTT DATA Services to Acquire Hashmap

NTT DATA Services, a worldwide computerized business and IT services pioneer, has entered an agreement to acquire Hashmap, adding profound specialized mastery with current data stages to help analytics, man-made consciousness and AI. Together, the organizations will help customers pick up experiences from their cloud data and quicken advanced enablement.

Hashmap is a Snowflake Premier Partner and has organizations with Databricks and a few other driving cloud, data and innovation suppliers. These organizations, along with NTT DATA's current associations with organizations like Snowflake and Dataiku, will enormously grow its capacity to quicken customers' advanced change travels and set up a confided in data establishment to operationalize and scale AI.

“Data and analytics services are rapidly evolving as clients migrate to modern platforms and move quickly to make the most of their data in the cloud. Being at the forefront of this is a top priority for NTT DATA and we’ll continue to invest in this space to help our clients stay ahead,” said Eric Clark, Chief Digital Officer, NTT DATA Services. “That’s why we’re excited to add Hashmap to our family and bring an unparalleled level of expertise to help our clients understand and stay ahead of emerging trends and build a sustained competitive advantage.”

NTT DATA keeps on scaling its cloud, data, analytics and AI answers for assist customers with overseeing expanding measures of data inside the cloud and as a component of more extensive change activities. In an ongoing report by NTT DATA, "The Big Pivot: From Data Islands to Data Insights," 79% of heads said they perceive the estimation of data yet just 10% are compelling at utilizing it to receive new plans of action and enter new business sectors. Hashmap adds to other late acquisitions finished by NTT DATA in the previous a year to help customers' advanced change endeavors, including:

December 2019 acquisition of Flux7, an AWS partner that provides cloud implementation and migration, automation, and DevOps consulting services. Hashmap will help clients make the most efficient use of their data when moved to the cloud

October 2020 acquisition of Acorio, a ServiceNow Elite Partner that helps clients enable automated and intelligent digital workflows with ServiceNow. Hashmap also helps clients advance digital transformation with trusted data and cloud consultants

Hashmap was established in 2012 and has encountered critical development under the administration of Preetpal Singh, Prasad Mulaokar and Kelly Kohlleffel. It is organizer driven and settled in Atlanta, Georgia. Hashmap's solidarity in profound specialized skill across current cloud data conditions lines up with NTT DATA's solid advanced abilities in key verticals. Hashmap's customers length a scope of enterprises, including monetary services, medical care, innovation, and energy.

About NTT DATA Services

NTT DATA Services is a digital business and IT services leader headquartered in Plano, Texas. We are the largest business unit outside Japan of trusted global innovator NTT DATA Corporation, a top 10 provider and part of the $109B NTT Group. With our consultative approach, we leverage deep industry expertise and leading-edge technologies powered by AI, automation and cloud to create practical and scalable solutions that contribute to society and help clients worldwide. Our global team delivers one of the industry’s most robust and integrated portfolios. This includes consulting, applications, data intelligence and analytics, hybrid infrastructure, workplace, cybersecurity and business process services to help organizations accelerate and sustain value throughout their digital journeys.

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Big Data Management

Amnet Digital announces a launch of Swift Insights, an AI-powered analytics platform help businesses make informed decisions

Amnet Digital | January 10, 2024

Amnet Digital, a leading Data, Analytics & AI solutions company that is powering businesses and automating operations, today officially launched Swift Insights, an AI-powered analytics platform to accelerate businesses with data-driven insights and make informed decisions through intuitive dashboards. In today's groundbreaking AI-led innovation era, Swift Insights assists organizations reinvent their business performance with Gen AI and LLMs to uncover new growth opportunities. With Gen AI at its core, Swift Insights expands its AI-powered analytics platform with closed-loop dashboards and advanced reports that solves key business challenges and elevates decision making authority toward customer acquisition to retention and loyalty. Product Key Features AI Analytics: Predictive and Prescriptive analytics using AIML algorithms. Report Management: Single platform for enterprise data discovery and report management. Decision Making: Make the right decisions at the right time and act fast under dynamic market needs. Business Insights: AI-powered reports with actionable insights. Q&A Analytics: LLM powered instant business related answers from the data. This product launch also expands the offerings with state-of-the-art advanced data security and compliance with greater resilience for business. The platform also enables proactive measures to minimize tech disruptions for scheduled upgrades and patching that means the company will witness less down time. "As we launch Swift Insights, we are excited to bring a transformative solution to businesses and harness the full power of the organizational data. Our AI-powered analytics platform underscores Amnet Digital's commitment to tech innovation and excellence in the Data, Analytics, & AI space" said, Krishna Reddy, CEO at Amnet Digital. Get actionable insights 10x faster from your business data stack! Would you like to see how? Request a demo and see for yourself, with no strings attached. Swift Insights drive and measure company success by the real value which is deliver for the clients, partners, communities, and employees. About Swift Insights Swift Insights is an AI-powered analytics platform that accelerates and transforms your business data into actionable insights to make informed decisions. * Powered by Amnet Digital. About Amnet Digital Amnet Digital is a Data, Analytics & AI solutions company that helps businesses to make data driven decisions and automate IT & business operations. We help customers to realize the higher value of their digital transformation initiatives and drive positive business impact leveraging our Analytics & AI digital accelerators. A winner of the "Telangana State Awards 2023" under Best Services category.

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Data Visualization

DataOps.live to Deliver a Streamlined Data Management Process for Snowflake's Global Technical Sales Teams

DataOps.live | December 11, 2023

DataOps.live, The Data Products Company™, today announced that Snowflake has licensed the DataOps.live platform to prepare and deliver technical sales demonstrations for its global customers. The speed and productivity gains of the enhanced process, called Snowflake Solutions Center, are cost effective and will accelerate sales performance, impacting business insights that are made available to management. "Snowflake's collaboration with DataOps.live will enhance the efficiency, productivity, and value our Sales Engineers bring to our selling efficiency," said Eve Besant, SVP Worldwide Sales Engineering at Snowflake. The Snowflake Solutions Center, supported by the DataOps.live platform, will enable Snowflake users to seamlessly configure, build, test, and deploy data projects and data products for sales demonstration purposes. This comprehensive and collaborative solution includes the following features: Solutions Catalog: Enables users to build and maintain a solutions catalog of Snowflake data product demonstrations. One-Click Deployment: Allows Sales Engineers to effortlessly deploy new instances of Snowflake data product demonstrations with a single click. Lifecycle Management: Manages the entire lifecycle of these data products. Declarative Infrastructure Management: Utilizes DataOps.live's SOLE engine for full declarative management of Snowflake infrastructure. CI/CD and Orchestration: Capabilities that enable efficient project management. Python Orchestration: Delivers streamlined workflows. Git Workflow and Governance: Ensures effective governance with full Git workflow and governance features. DataOps Development Environment: Allows users to utilize the unique cloud-based IDE using VS code and Git for enhanced productivity. Snowpark Applications: Users can now build Snowpark applications with ease. Streamlit and Snowflake Native Apps: Effortlessly deploy Streamlit and Snowflake Native Apps. The solution provided to Snowflake has been tested for many months by a core team of Sales Engineering (SE) leaders and participants from across the globe in a collaborative process to ensure success. A total of 750 Snowflake SEs are anticipated to be trained and onboarded in the coming months to leverage the benefits of the DataOps.live platform in their sales process. "We have worked closely as a partner of Snowflake since 2017 and welcomed Snowflake Ventures as an investor in DataOps.live in 2021, so this collaborative solution is a great honor for us. As the platform to support the Snowflake Solution Center, we look forward to helping them enhance the efficiency and productivity of their solution selling process and drive real value on a daily basis," said Justin Mullen, co-Founder and CEO, DataOps.live. "We are so proud to expand our collaboration with Snowflake and to now include them as a strategic customer," said John F. Marchese, EVP Strategic Business, Alliances & Channels, DataOps.live. "This agreement marks a significant step forward in Snowflake's commitment to provide their worldwide SEs and other customer-facing technical sales staff with cutting-edge DataOps capabilities. Their belief in, and selection of, DataOps.live is an incredible endorsement for our unique ability to create value and drive ROI in business outcomes." About DataOps.live DataOps.live – the Data Products company, delivers productivity breakthroughs for data teams by enabling agile DevOps automation (#TrueDataOps) and a powerful Developer Experience (DX) to modern data platforms. The DataOps.live SaaS platform brings automation, orchestration, continuous testing and unified observability to deliver the Data Products you want at the speed the business needs. DataOps.live is a global company funded by Notion Capital, Anthos Capital and Snowflake Ventures, with enterprise clients including Roche Diagnostics and OneWeb.

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Data Visualization, Data Science

DAS42 Announces Subscriber Analytics Solution on the Snowflake Data Cloud

DAS42 | December 12, 2023

DAS42, a leading data consultancy, today announced a new solution, Subscriber Analytics. By bringing together the data experts at DAS42 and the power of Snowflake’s Media Data Cloud, Subscriber Analytics is built to solve the myriad of challenges subscriber-driven businesses face when digesting and analyzing the millions of data points collected daily. “We are thrilled to announce our Subscriber Analytics solution, in collaboration with Snowflake,” said Tom Stentiford, Chief Delivery Officer at DAS42. “We’ve created a solution that’s instrumental in driving descriptive and predictive insights into business-critical subscriber-based metrics around customer churn and retention, financial performance and modeling, acquisition, and other areas. In a competitive market, we’re setting our customers up for success when it comes to analyzing user and subscriber data, which cannot be easily leveraged without the right tools.” Whether it’s a lack of consumer data for the product team or the abundance of data from various marketing channels, subscription-driven businesses are overwhelmed and need a way to bring disparate data sources into one holistic data platform and a single source of truth. With the Subscriber Analytics solution, leveraging the Snowflake Data Cloud, leaders can drive faster, more informed business decisions, resulting in an increase in subscriber engagement and, ultimately, improved subscriber retention. “Subscriber Analytics from DAS42 and Snowflake is instrumental in customer churn prevention, revenue forecasting, and financial modeling,” said Frank Cittadino, Former CTO of Zayo. “By partnering with DAS42, everyone from our executive team to our engineers experienced measurable efficiency improvements, leveraging data insights for impactful business decisions. Our collective team saves hours weekly by implementing DAS42’s holistic data governance strategy for our first-, second-, and third-party data.” With Subscriber Analytics, businesses will also be able to: Personalize the customer experience by aggregating subscriber behavior and engagement metrics, helping business intelligence and marketing teams save time, create bespoke campaigns and improve customer relationships. Predict trends with transactional data to inform business strategy and accurately forecast revenue, helping business leaders to make faster and better-informed decisions Prevent customer churn allowing for the organization to keep the subscriber base they have, as well as focus on cross-sell and up-sell opportunities "DAS42's Subscriber Analytics solution leverages the value of Snowflake’s Media Data Cloud to innovate and accelerate data-driven insights,” said Adrian Bolosan, Industry Principal, Media, Entertainment & Advertising at Snowflake. “By seamlessly integrating with Snowflake's unified platform, DAS42's Subscriber Analytics solution empowers customers to unlock the full potential of their data. Together, we are not just providing a solution; we are helping to modernize organizations' approach to data intelligence to help them overcome challenges and achieve success in the initiatives that are most important to their business.” Subscriber Analytics is the latest example of the expertise provided by DAS42 and Snowflake, helping subscriber-driven businesses to unlock the true power of data and create more impactful experiences for subscribers and users alike. ABOUT DAS42 DAS42 is a premier data and analytics consultancy with a modern point of view. We specialize in solving some of the most complex business challenges for the world’s most successful companies. As a Snowflake Elite Partner, DAS42 crafts customized strategies that create a single source of truth and enable enhanced and faster decision-making. DAS42 has a presence across the U.S. with primary offices in New York City and Denver. Connect with us at das42.com and stay updated on LinkedIn. Join us today on our journey to help you realize the possibilities of transforming your business through data and analytics.

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Business Intelligence

Calabrio Opens Middle East Cloud with AI-powered Interaction Analytics

Calabrio | December 19, 2023

Calabrio, a longstanding leader in Workforce Management (WFM) solutions in the Middle East, marks a significant milestone in its commitment to the region by introducing AI-Powered Interaction Analytics on a public cloud infrastructure within the region. This offering is intricately designed to cater to the specific requirements of Middle East contact centers, incorporating local language support, Arabic call transcriptions, and a dedicated public-cloud instance in the UAE. Following the acquisition of Teleopti in 2019, Calabrio solidified its position as the leading WFM provider in the Middle East. The company has consistently prioritized the understanding and adaptation of regional needs. This dedication transcends mere language support, encompassing a holistic approach to address unique challenges and deliver a seamless, culturally sensitive experience for users. With the unveiling of AI-Powered Interaction Analytics, Calabrio takes a bold stride to empower Middle East contact centers with advanced analytics tools driven by artificial intelligence. Notably, several Middle East customers have already embraced Calabrio’s cloud solutions from other regions. The addition of a local public cloud instance in the UAE reinforces compliance with data sovereignty and privacy regulations, offering a secure and reliable platform for regional customers. Key features of Interaction Analytics for the Middle East include: Arabic Transcriptions: Calabrio’s Interaction Analytics provides precise transcriptions of calls in Arabic, enabling contact centers to leverage a comprehensive set of AI-driven analytics tools for actionable insights from customer interactions. Middle East Cloud: By establishing a public cloud instance in the UAE, Calabrio ensures that customer data is hosted locally. This addresses the demands of data sovereignty and privacy regulations in the Middle East while retaining the benefits of a true-cloud solution, such as scalability, security, and continuous AI-driven software improvements. Advanced AI-Powered Insights: Contact center customers in the Middle East can now harness cutting-edge AI technologies to coach agents for improved performance and gain a deeper understanding of customer interactions. They can identify intricate patterns in interaction data, analyze competitors' strategies, and extract valuable AI-driven insights into customer sentiments. Calabrio’s Interaction Analytics for the Middle East is set to be generally available immediately after Ramadan, starting April 9. This strategic timing aligns with the region's business calendar, enabling organizations to seamlessly integrate this powerful AI-driven tool into their operations. "Calabrio takes pride in extending its leadership in the Middle East with the introduction of Interaction Analytics," said Olle Düring, SVP Calabrio International at Calabrio. "We believe that by providing local language support and a local Middle East cloud, we can empower contact centers in the region with the advanced tools they need to enhance agent performance, understand complex customer behaviors, and ultimately drive business success." About Calabrio Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement, and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business. Calabrio, Calabrio ONE and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners.

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