Unplanned downtime is one of the most significant pain points for industrial manufacturers today, costing them an estimated $50 billion each year. The risk is even greater for process manufacturing, where a critical equipment failure could result in the loss of an entire batch, environmental hazards, or safety risks. The adoption of digital technologies, such as the industrial internet of things (IIoT), promises to mitigate these threats by forecasting equipment failures and catching faults before they lead to unscheduled shutdowns. However, in practice, several challenges arise when maintenance personnel and operations leaders work to implement an IIoT solution aimed at eliminating unplanned downtime.