Why data science is allowing for optimism in the midst of the coronavirus

This is an unprecedented time. In these unchartered waters, good information, good data and the capacity to derive good decisions with analytics are more critical than ever. In the fight against the novel coronavirus (COVID-19), there has been a wide swath of data science use cases being discussed, and in some cases, developed and deployed. Some achieved more prominence than others, but what they have in common is their potential to give us some optimism that technology will get us through this crisis.While we are told to stay away from each other, what we need to do more than ever before is be as close” together as we can and unite in our collective efforts to tackle the problem. We can only do this by sharing more and jointly developing new solutions. Here are a few new ways that data science is being leveraged to improve outcomes.

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Big Data Management

Radiant Logic Announces RadiantOne AI, with New Generative AI Data Assistant “AIDA”

Radiant Logic | January 11, 2024

Radiant Logic, the Identity Data Fabric company, today unveiled RadiantOne AI, its data lake powered Artificial Intelligence engine, and AIDA, its Generative AI Data Assistant. RadiantOne AI is designed to complement your existing tech stack and governance products by correlating data across multiple sources and providing contextual information to drive better decision making. The result is a radical reduction in the time and resources needed to gather the data required to effectively meet audit demands—meaning fewer security gaps and increased compliance with organizational policies. The first capability to be unveiled on RadiantOne AI is a truly automated user access review (UAR) process, expertly guided by AIDA. Many business leaders are familiar with the tedious UAR process – it’s crucial for demonstrating compliance and improving organizational security posture. But laborious processes can often end in a “bulk approval” to save time and check an audit box instead of accurately reviewing access rights to ensure the right business outcomes. RadiantOne’s AI-driven approach will be a paradigm shift in the way people work, forever transforming and streamlining the usually time-consuming UAR process down to days and minutes instead of months. “Historically, user access reviews are a highly manual process–a ‘necessary evil’ within security practices. This approach not only creates fatigue for the team but also introduces a considerable amount of risk,” says Dr. John Pritchard, Chief Product Officer at Radiant Logic. “While this may work in the short term to satisfy auditor requirements, the company’s assets are never truly protected. There is also still the risk that something may be overlooked, or someone within the business has retained access to something they shouldn’t. With RadiantOne AI and AIDA, existing IAM and IGA processes can be automated and simplified for overworked teams trying to comb through mountains of user access data to make the right decisions to protect their organizations.” With RadiantOne AI, conducting a user access review becomes as easy as following AIDA’s guidance. Using the power of large language models to drive advanced data correlation, contextualization and analysis, combined with an intuitive data visualization dashboard, AIDA will reinvent the user access review ritual. Based on an organization's proprietary data, the fully guided UAR experience will allow reviewers to interact and pose questions to AIDA using natural human language, like “where does this access come from?” or “show me who else has these access rights?” AIDA will highlight any potential user access risks, offer expert insight, and suggest remediations or access modifications based on an organization’s policies. Any changes, such as low risk bulk access approvals or revoking atypical access rights, are completed via a click of a button, so there’s less training required to complete the reviews and less risk of human error during the process. RadiantOne AI’s AIDA-guided user access review capability works to provide enterprise organizations with: Automated workflows: Leverage vast data sets and contextual insights to make intelligent and confident decisions about access rights. Simplified compliance: Easily detect over-privileged accounts or atypical access rights with intuitive data visualization techniques. Greater visibility into user actions: Get beyond roles quickly to see who has access to what and how they received that access so insights and remediations are easily actionable. Click-button remediation: Based on the insights and recommendations from AIDA, reviewers can approve or revoke access or atypical rights individually or take bulk approval/rejection actions with the click of a button. Data into the hands of business owners: Put relevant, risk-based identity data insights into the hands of business users in the language they understand to make it a breeze to adhere to compliance policies. “User access reviews with AIDA are just the beginning,” comments Joe Sander, Radiant Logic’s CEO. “Using RadiantOne’s AI engine, we see potential to revolutionize identity data management, governance, risk, compliance and cybersecurity processes by removing complexity as a roadblock. This frees up critical IT and security resources to focus on other business-critical tasks and expands the role of identity to truly be a business enabler.” RadiantOne AI comes on the heels of the completion of the integration of Brainwave Identity Analytics into the RadiantOne Identity Data Platform. AIDA will initially be available as a complement to the RadiantOne Identity Analytics solution. About Radiant Logic Radiant Logic, the identity data experts, helps organizations turn identity data into a strategic asset that drives automated governance, enhanced security, and operational efficiency. Our RadiantOne Identity Data Platform removes complexity as a roadblock to identity-first strategies by creating an authoritative data source for real-time, context-aware controls. We provide visibility and actionable insights to intelligently detect and remediate risk using AI/ML-powered identity analytics. With RadiantOne, organizations are able to tap into the wealth of information across the infrastructure, combining context and analytics to deploy governance that works for the most advanced use cases.

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Data Visualization

SensiML Unveils Data Studio - Next-Generation Sensor Data Management for AI / ML

SensiML | December 20, 2023

SensiML Corporation, a leader in AI software for IoT and a subsidiary of QuickLogic, announced the launch of Data Studio, a ground-breaking platform designed to redefine the landscape of sensor data management. With a focus on practicality and efficiency, Data Studio empowers engineers and data scientists by offering an integrated solution that addresses the most time-consuming tasks in AI engineering projects - creating high-quality datasets for evaluating and developing ML models. According to Cognilytica, a well-respected AI / ML consulting firm, approximately 80% of the total time for machine learning (ML) projects is allocated to data preparation. These tasks include data identification, aggregation, cleansing, labeling, and augmentation – all of which are supported in SensiML's collaborative development environment. SensiML Data Studio significantly improves productivity and simplifies dataset management for anyone working on sensor data ML projects. With real-time connectivity, intuitive visualization tools, sensor data video synchronization, and robust support for large-scale collaborative projects, it offers a seamless experience for developers on edge devices, gateways, PCs, and cloud platforms. A comprehensive overview of all the features of Data Studio can be found on the SensiML website. The primary features are highlighted below: Effortless Data Capture and Import - Capture live sensor data, analyze it instantly, and label any data for seamless insights. Collaboratively Label Sensor Data - Employ flexible labeling methodologies for sensor data, including manual, AI-assisted, and custom – and sync video for effortless complex labeling. Store and analyze data locally on your computer or remotely. Data Analysis and Model Evaluation - Visually compare ML models, filter, transform, and fuse sensor data – all with built-in tools and your own Python expertise. Label and Data Versioning – Keep track of your labels and model results with versioned labels. Easily export your project to an open format. "SensiML Data Studio makes sensor data management and analysis more accessible and efficient, empowering developers to build better, more impactful applications using sensor data across a wide range of industries," said Chris Knorowski, CTO of SensiML. SensiML Data Studio is poised to transform sensor data analysis, offering a valuable resource for researchers, engineers, and data scientists across diverse sectors from agriculture and consumer wearables to medical devices, smart buildings, and factory maintenance. About SensiML SensiML, a subsidiary of QuickLogic (NASDAQ: QUIK), offers cutting-edge software that enables ultra-low power IoT endpoints that implement AI to transform raw sensor data into meaningful insight at the device itself. The company's flagship solution, the SensiML Analytics Toolkit, provides an end-to-end development platform spanning data collection, labeling, algorithm and firmware auto-generation, and testing. The SensiML Toolkit supports Arm® Cortex®-M class and higher microcontroller cores, Intel® x86 instruction set processors, and heterogeneous core QuickLogic SoCs and QuickAI platforms with FPGA optimizations.

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Business Intelligence

Calabrio Opens Middle East Cloud with AI-powered Interaction Analytics

Calabrio | December 19, 2023

Calabrio, a longstanding leader in Workforce Management (WFM) solutions in the Middle East, marks a significant milestone in its commitment to the region by introducing AI-Powered Interaction Analytics on a public cloud infrastructure within the region. This offering is intricately designed to cater to the specific requirements of Middle East contact centers, incorporating local language support, Arabic call transcriptions, and a dedicated public-cloud instance in the UAE. Following the acquisition of Teleopti in 2019, Calabrio solidified its position as the leading WFM provider in the Middle East. The company has consistently prioritized the understanding and adaptation of regional needs. This dedication transcends mere language support, encompassing a holistic approach to address unique challenges and deliver a seamless, culturally sensitive experience for users. With the unveiling of AI-Powered Interaction Analytics, Calabrio takes a bold stride to empower Middle East contact centers with advanced analytics tools driven by artificial intelligence. Notably, several Middle East customers have already embraced Calabrio’s cloud solutions from other regions. The addition of a local public cloud instance in the UAE reinforces compliance with data sovereignty and privacy regulations, offering a secure and reliable platform for regional customers. Key features of Interaction Analytics for the Middle East include: Arabic Transcriptions: Calabrio’s Interaction Analytics provides precise transcriptions of calls in Arabic, enabling contact centers to leverage a comprehensive set of AI-driven analytics tools for actionable insights from customer interactions. Middle East Cloud: By establishing a public cloud instance in the UAE, Calabrio ensures that customer data is hosted locally. This addresses the demands of data sovereignty and privacy regulations in the Middle East while retaining the benefits of a true-cloud solution, such as scalability, security, and continuous AI-driven software improvements. Advanced AI-Powered Insights: Contact center customers in the Middle East can now harness cutting-edge AI technologies to coach agents for improved performance and gain a deeper understanding of customer interactions. They can identify intricate patterns in interaction data, analyze competitors' strategies, and extract valuable AI-driven insights into customer sentiments. Calabrio’s Interaction Analytics for the Middle East is set to be generally available immediately after Ramadan, starting April 9. This strategic timing aligns with the region's business calendar, enabling organizations to seamlessly integrate this powerful AI-driven tool into their operations. "Calabrio takes pride in extending its leadership in the Middle East with the introduction of Interaction Analytics," said Olle Düring, SVP Calabrio International at Calabrio. "We believe that by providing local language support and a local Middle East cloud, we can empower contact centers in the region with the advanced tools they need to enhance agent performance, understand complex customer behaviors, and ultimately drive business success." About Calabrio Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement, and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business. Calabrio, Calabrio ONE and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners.

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Data Visualization, Data Science

DAS42 Announces Subscriber Analytics Solution on the Snowflake Data Cloud

DAS42 | December 12, 2023

DAS42, a leading data consultancy, today announced a new solution, Subscriber Analytics. By bringing together the data experts at DAS42 and the power of Snowflake’s Media Data Cloud, Subscriber Analytics is built to solve the myriad of challenges subscriber-driven businesses face when digesting and analyzing the millions of data points collected daily. “We are thrilled to announce our Subscriber Analytics solution, in collaboration with Snowflake,” said Tom Stentiford, Chief Delivery Officer at DAS42. “We’ve created a solution that’s instrumental in driving descriptive and predictive insights into business-critical subscriber-based metrics around customer churn and retention, financial performance and modeling, acquisition, and other areas. In a competitive market, we’re setting our customers up for success when it comes to analyzing user and subscriber data, which cannot be easily leveraged without the right tools.” Whether it’s a lack of consumer data for the product team or the abundance of data from various marketing channels, subscription-driven businesses are overwhelmed and need a way to bring disparate data sources into one holistic data platform and a single source of truth. With the Subscriber Analytics solution, leveraging the Snowflake Data Cloud, leaders can drive faster, more informed business decisions, resulting in an increase in subscriber engagement and, ultimately, improved subscriber retention. “Subscriber Analytics from DAS42 and Snowflake is instrumental in customer churn prevention, revenue forecasting, and financial modeling,” said Frank Cittadino, Former CTO of Zayo. “By partnering with DAS42, everyone from our executive team to our engineers experienced measurable efficiency improvements, leveraging data insights for impactful business decisions. Our collective team saves hours weekly by implementing DAS42’s holistic data governance strategy for our first-, second-, and third-party data.” With Subscriber Analytics, businesses will also be able to: Personalize the customer experience by aggregating subscriber behavior and engagement metrics, helping business intelligence and marketing teams save time, create bespoke campaigns and improve customer relationships. Predict trends with transactional data to inform business strategy and accurately forecast revenue, helping business leaders to make faster and better-informed decisions Prevent customer churn allowing for the organization to keep the subscriber base they have, as well as focus on cross-sell and up-sell opportunities "DAS42's Subscriber Analytics solution leverages the value of Snowflake’s Media Data Cloud to innovate and accelerate data-driven insights,” said Adrian Bolosan, Industry Principal, Media, Entertainment & Advertising at Snowflake. “By seamlessly integrating with Snowflake's unified platform, DAS42's Subscriber Analytics solution empowers customers to unlock the full potential of their data. Together, we are not just providing a solution; we are helping to modernize organizations' approach to data intelligence to help them overcome challenges and achieve success in the initiatives that are most important to their business.” Subscriber Analytics is the latest example of the expertise provided by DAS42 and Snowflake, helping subscriber-driven businesses to unlock the true power of data and create more impactful experiences for subscribers and users alike. ABOUT DAS42 DAS42 is a premier data and analytics consultancy with a modern point of view. We specialize in solving some of the most complex business challenges for the world’s most successful companies. As a Snowflake Elite Partner, DAS42 crafts customized strategies that create a single source of truth and enable enhanced and faster decision-making. DAS42 has a presence across the U.S. with primary offices in New York City and Denver. Connect with us at das42.com and stay updated on LinkedIn. Join us today on our journey to help you realize the possibilities of transforming your business through data and analytics.

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