Customer Analytics Making your customer interactions more effective and mutually beneficial

August 1, 2017

The opportunity If you knew what your customers like, what makes them spend more, and when they are happy or unhappy; could you use that information to make more money? Organizations face ever-increasing customer expectations – customers who expect the “service that’s right for me”. However, these demanding social consumers are demonstrating greater willingness to embrace innovative products, services, channels, and ways of engaging with suppliers and each other.

Spotlight

TDWI

For 20 years, TDWI has been helping data professionals get smarter so the companies they work for can innovate and grow faster. TDWI provides individuals and teams with a comprehensive portfolio of business and technical education and research to acquire the knowledge and skills they need, when and where they need them. The in-depth, best-practices-based information TDWI offers can be quickly applied to develop world-class talent across your organization’s business and IT functions to enhance analytical, data-driven decision making and performance.

OTHER WHITEPAPERS
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Accelerating Data Modernization with Azure

whitePaper | May 18, 2021

Next-gen data operations require next-gen data technologies and strategies and Azure is an ideal platform for this modernization to take place. Download this white paper to better understand the strategies, philosophies, and technologies your organization needs to expand analytics abilities, reduce technical debt, embrace AI, and more.

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How to Accelerate Delivery of Your BI Strategy

whitePaper | July 1, 2022

Data is an extremely valuable asset in today’s world. After all, there are entire industries based on it. Because of this, it’s important to evangelize the value of data within your organization.

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The Path to Self-Service Analytics on the Data Lake: Asset

whitePaper | May 2, 2022

Download this white paper to get a step-by-step roadmap for adopting Dremio and migrating workloads while maintaining coexistence and interoperability with existing systems and technologies.

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Data Management with Cloudera Data Platform on Dell Infrastructure

whitePaper | December 14, 2022

This white paper provides overview information for the Dell Technologies Validated Design for Data Management with Cloudera Data Platform (CDP) Private Cloud Base, for deployment on Dell PowerEdge servers, PowerSwitch networking, and PowerScale storage.

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2022 Global data management research

whitePaper | August 26, 2022

For all business leaders, the past two years have been filled with trial and error as we continue to navigate this unprecedented time of health and safety, regulations, and shifting consumer needs. As the global economy seeks stability throughout the fluid pandemic mandates, we are finding that high-quality data has been a key play to keeping customer centricity.

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The Definitive Guide to Test Data Management

whitePaper | November 10, 2022

In this hyper-competitive era, faster time-to-market plays a vital role in the success of an organization. Any lag accounts for the 'Cost of delay,' impacting the value a product could create otherwise. This is the primary reason teams are adopting an agile approach to software development, testing, and release. Unfortunately, teams that don't follow suit find it challenging to deal with this accelerated timeframe.

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Spotlight

TDWI

For 20 years, TDWI has been helping data professionals get smarter so the companies they work for can innovate and grow faster. TDWI provides individuals and teams with a comprehensive portfolio of business and technical education and research to acquire the knowledge and skills they need, when and where they need them. The in-depth, best-practices-based information TDWI offers can be quickly applied to develop world-class talent across your organization’s business and IT functions to enhance analytical, data-driven decision making and performance.

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