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5 key benefits of big data in telecom

December 17, 2018

Communication Service Providers (CSPs) handle and store a lot of data! They have to deal with hundreds of thousands of users’ call detail records, internet traffic and transaction data, usage patterns, technical fault data, and location data, to mention some. To gain insights into the avalanche of data that they have at their disposal, Communication Service Providers are increasingly starting to adopt big data analytics to turn their data into valuable business insights. This infographics lists five key benefits of big data in telecom

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Red Box

Red Box is a leading dedicated voice specialist with over 30 years experience in empowering organizations to capture, secure, and unlock the value of enterprise-wide voice. Conversa by Red Box is the next generation and first truly open microservices- based, enterprise voice platform. It provides customers with open access to and control over captured voice and media, resilient capture of high-quality real-time data from across the enterprise, the freedom to use that data in any application, and a market-leading TCO. Red Box is trusted by leading organizations across financial services, contact center, government, and public safety sectors and we capture and secure millions of calls daily for thousands of customers around the world.

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