How to choose the best CMS for customer experience management

January 1, 2019

We’ve come a long way since the days when a content management system (CMS) was simply a way to manage and update the content on your website. Today, a web CMS is just one type of technology you need to consistently deliver an excellent customer experience. While your web CMS is a crucial component, you must look at it as part of a larger customer experience management capability.

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Thoughtspot

ThoughtSpot is the AI-Powered Analytics company. Our mission is to create a more fact-driven world with the easiest to use analytics platform. With ThoughtSpot, anyone can leverage natural language search powered by large language models to ask and answer data questions with confidence. ThoughtSpot enables everyone within an organization to limitlessly engage with live data in any popular cloud data platform, making it easy to create and interact with granular, hyper-personalized, and actionable insights. Customers can take advantage of both ThoughtSpot’s web and mobile applications to improve decision-making for every employee, wherever and whenever decisions are made.

OTHER WHITEPAPERS
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O'Reilly Data Quality Fundamentals

whitePaper | November 18, 2022

For decades, the lack of visibility into the health of our data has led to data downtime in companies around the world. When data is missing, inaccurate, or erroneous, data quality initiatives are doomed to fail, leaving enterprises at a privacy compliance and business disadvantage.

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White Paper on Privacy and Data Protection

whitePaper | March 30, 2022

Inching a step closer to framing a robust data protection regulation for India, the Joint Parliamentary Committee (“Committee”) submitted its report to the Parliament of India on the Personal Data Protection Bill 2019 (“2019 Bill”) on 16 December 20211 , after deliberatingfor almost two years. With that, the Committee also presented a revised bill, i.e., the Data Protection Bill 2021 (“2021 Bill”). Although presently there is no dedicated legislation in India addressing data privacy and data protection, on a sector-neutral basis, the Information Technology Act 2000 (“IT Act”) and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules 2011 (“SPDI Rules”) regulate aspects of data privacy and protection in India today.

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Data Architecture Series - The unified data fabric

whitePaper | September 8, 2022

Enterprises today have to contend with exponentially increasing volumes of batch and streaming data, comprising a variety of structured, unstructured, and semi structured data types, and originating from an expanding number of disparate sources located on-premises, in the cloud and at the edge.

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Creating A New Governance Era with A Data Operating System

whitePaper | October 27, 2022

Data governance is on everyone’s mind as we move from a static model of data to a dynamic, living, breathing data architecture. As many brilliant people have already said, data — and knowledge in general — is full of “ghosts,” or implicit knowledge existing within any organization that never makes it to documentation. Ghosts affect companies in both data and people spheres, making it challenging to modernize legacy architectures or bring new talent on board. Even more, it makes using data a challenge.

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A Review of BioPharma Sponsor Data Sharing Policies and Protection Methodologies

whitePaper | September 12, 2022

This whitepaper examines clinical trial data contribution policies and the data protection methodologies applied to protect patient privacy. Information published by 29 biopharma sponsors was collected across three data-sharing platforms, collated by sponsor size. Results showed that large sponsor contribution policies can provide helpful benchmarks for medium and smaller sponsors.

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Dell PowerProtect Data Manager: Deployment Best Practices

whitePaper | July 28, 2022

Data protection has become an integral and essential part of any successful business. The need to provide a powerful, scalable, and simple disaster and operational recovery solution is at an all-time high.

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Spotlight

Thoughtspot

ThoughtSpot is the AI-Powered Analytics company. Our mission is to create a more fact-driven world with the easiest to use analytics platform. With ThoughtSpot, anyone can leverage natural language search powered by large language models to ask and answer data questions with confidence. ThoughtSpot enables everyone within an organization to limitlessly engage with live data in any popular cloud data platform, making it easy to create and interact with granular, hyper-personalized, and actionable insights. Customers can take advantage of both ThoughtSpot’s web and mobile applications to improve decision-making for every employee, wherever and whenever decisions are made.

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