Service-Centric Approach to AIOps

whitePaper | November 25, 2022

In our contemporary environment, data and inherent data strategies constitute vital sources in pursuing and developing customer-centric business models while supporting collaboration between different organizations in creating customer value.

whitePaper | January 31, 2020

Many companies have invested heavily in specialized enterprise data warehouses (EDW) and Extract, Transform and Load (ETL) technologies to analyze their operational data. But these technologies were never designed to be truly real-time.They were originally built for batch, and that original design limits how real-timeEDWs and ETL can become. They were also designed to support a focused group ofanalysts, not a larger group of employees spanning operational functions, or even partner and end customers.

whitePaper | March 12, 2020

Operational Acceptance Testing (OAT) is the penultimate phase of Acceptance Testing in a Software Testing Life cycle and is the last defence line between a software development project and deployment of software on production. FFor decedes, Operational Acceptance has been undermined and misunderstood. Where User Acceptance has been written about and hailed as a final phase in testing before production. User Acceptance is but one side of the coin, Operational Acceptance is the other.

whitePaper | October 3, 2022

C-Level executives, do you often feel that you spend a significant amount of time and resources managing costs? Or do you often wonder about the impending costs on IT assets and how to optimize them? Gartner, in a recent survey, has expected that IT services are going to raise this year, with the projected IT spending growth rate being 5.5.% for 2023. With soaring expenses, you need to find alternative tactics to reduce the burden of IT expenses.

whitePaper | September 23, 2022

The COVID-19 pandemic times will go down in the annals of history as the ones which saw organizations face significant disruption in the way they executed their frontend business and backend operations. The pandemic waves have made organizations do the unthinkable – allowing their workforce to either operate exclusively from their homes, or at a minimum, distribute their working hours between home and office.

whitePaper | December 6, 2022

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