Service-Centric Approach to AIOps

January 10, 2019

Operations teams are undergoing a paradigm shift and embracing big data, modern machine learning, and other advanced analytics technologies to boost operations efficiency with proactive, personal, and dynamic insight. Gartner has coined the term AIOps (artificial intelligence for IT operations) to capture the spirit of these changes. Current methodologies, techniques, and best practices are shackled by traditional siloed Operations Support System (OSS) stacks, rigid rule-based systems, and monolithic architectures. AIOps helps to quickly extract actionable insights from the operational data to help automate tasks and processes that have traditionally required human intervention.

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Software AG

Software AG (Frankfurt TecDAX: SOW) helps companies with their digital transformation. With Software AG’s Digital Business Platform, companies can better interact with their customers and bring them on new ‘digital’ journeys, promote unique value propositions, and create new business opportunities. In the Internet of Things (IoT) market, Software AG enables enterprises to integrate, connect and manage IoT components as well as analyze data and predict future events based on Artificial Intelligence (AI).

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