Service-Centric Approach to AIOps

January 10, 2019

Operations teams are undergoing a paradigm shift and embracing big data, modern machine learning, and other advanced analytics technologies to boost operations efficiency with proactive, personal, and dynamic insight. Gartner has coined the term AIOps (artificial intelligence for IT operations) to capture the spirit of these changes. Current methodologies, techniques, and best practices are shackled by traditional siloed Operations Support System (OSS) stacks, rigid rule-based systems, and monolithic architectures. AIOps helps to quickly extract actionable insights from the operational data to help automate tasks and processes that have traditionally required human intervention.

Spotlight

Rocket Software

The world’s biggest companies depend on Rocket solutions to run their critical infrastructure, business processes, and data. We make it easier to unlock the business logic and data inside host-based systems to help speed digital transformation projects and meet the changing expectations of customers, constituents, and employees—a problem common to most Fortune 1000 companies. We also help IT departments streamline their daily operations through automation and optimization, helping them get more out of existing resources and freeing staff to focus on efforts that drive new revenue.

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