Utilities and Big Data: Using Analytics for Increased Customer Satisfaction

whitePaper | August 26, 2022

For all business leaders, the past two years have been filled with trial and error as we continue to navigate this unprecedented time of health and safety, regulations, and shifting consumer needs. As the global economy seeks stability throughout the fluid pandemic mandates, we are finding that high-quality data has been a key play to keeping customer centricity.

whitePaper | November 26, 2019

There has been much said about the Internet of Things (IoT) and what it can bring to business and society - creating a more deeply connected world, informed by data sourced from connected things, made better by smarter, more meaningful actions and interactions. These views often focus on how IoT technical solutions can deliver this new future, emphasizing the technology DNA of IoT devices, networks and applications. We have found, however, both through research and experience, that while technology is, in fact, the core of IoT’s DNA; it is just a piece of the puzzle needed to deliver on IoT’s promise. With 60% of IoT projects still struggling to move out of proof-of-concept and scale successfully2 there is more to IoT success than technology alone. What is needed and how can business leaders plan better for IoT success?

whitePaper | August 9, 2022

This report shows you how a data catalog can help you easily find and then use the data you need.

whitePaper | October 6, 2022

Effective data analytics provides enormous business value for many organizations. As ever-greater amounts of diverse data become available, analytics can provide even more value.

whitePaper | July 12, 2022

In many ways, 2022 has been an exercise in dealing with the reeling of the Covid-19 pandemic. All over the world, supply chain issues have led to a myriad of challenges for enterprises, leading to deep shifts in how we do business and unraveling many of our assumptions about how society operates.

whitePaper | June 10, 2022

The past few years have witnessed exponential growth in data volumes, forms and sources of data. To handle this ever increasing complexity and dimensionality, an Intelligent Framework for knowledge discovery is required. This framework should also support text analysis, visualization, intelligent search, man-machine interface, data management, geo-spatial, temporal data processing including statistics processing. A holistic approach based on Artificial Intelligence and Advanced Analytics provides such a framework. It brings forth a breakthrough natural language-based cognitive technology, which provides instant access to powerful predictive and visual analytic tools for businesses in general and market research in particular.