InterSystems | January 12, 2024
InterSystems, a creative data technology provider dedicated to helping customers solve their most critical scalability, interoperability, and speed problems, today announced general availability of the InterSystems IRIS Cloud SQL and InterSystems IRIS Cloud IntegratedML® services. These fully managed cloud-native smart data services empower developers to build cloud-native database and machine learning (ML) applications in SQL environments with ease.
With Cloud SQL and Cloud IntegratedML, developers can access a next generation relational database-as-a-service (DBaaS) that is fast and easy to provision and use. Embedded AutoML capabilities allow developers to easily develop and execute machine learning models with just a few SQL-like commands in a fully-managed, elastic cloud-native environment.
Shaping a complete data management portfolio for mission-critical applications
As part of the InterSystems Cloud portfolio of smart data services, Cloud SQL and Cloud IntegratedML provide application developers with access to InterSystems proven enterprise-class capabilities as self-service, fully managed offerings on Amazon Web Services (AWS), while providing a fast and seamless on-ramp to the full suite of capabilities in InterSystems IRIS® data platform.
InterSystems IRIS is a next-generation data platform designed for organizations implementing smart data fabrics that provide powerful database management, integration, and application development capabilities. By consolidating these capabilities into a single product, InterSystems IRIS accelerates the time it takes to realize value from data, simplifies overall system architectures, and reduces both maintenance effort and costs.
“We are excited for the capabilities of InterSystems IRIS to be exposed through these new, easy to deploy and easy to use services,” said Scott Gnau, Global Head of Data Platforms at InterSystems. “With native support for AutoML, we give developers the power to build comprehensive, predictive, and prescriptive applications.”
Fully managed, enterprise-class reliability with InterSystems IRIS Cloud SQL
Cloud SQL makes it easy for application developers to leverage advanced relational database capabilities as a fully managed, secure, scalable, high performance, highly available cloud-native database-as-a-service (DBaaS).
Cloud SQL delivers the following benefits for SQL developers:
Extremely high performance, especially for ingesting and processing incoming data and performing SQL queries on the data with low latency at scale
Fast and easy to provision and use
Ability to easily connect client applications via JDBC, ODBC, DB-API, and ADO.NET drivers
Automated security, data encryption, and backups
Automation of machine learning tasks with InterSystems IRIS Cloud IntegratedML
Available as an additional cloud managed service for InterSystems IRIS Cloud SQL customers, Cloud IntegratedML extends the capabilities of Cloud SQL to enable SQL developers to quickly build, tune, and execute machine learning models with just a few SQL-like commands, without moving or copying data to a different environment. A significant advantage of Cloud IntegratedML is the elimination of the need to transfer or replicate data to an external platform to build ML models, or to move ML models to a different environment for execution.
Cloud IntegratedML delivers the following benefits for SQL developers:
Automation of machine learning processes and resource-intensive tasks such as feature engineering, model development, and fine-tuning
Seamless integration of models developed and trained with Cloud IntegratedML within Cloud SQL, facilitating real-time predictive insights and prescriptive actions in response to events and transactions
This comprehensive suite of smart data services establishes the InterSystems Cloud portfolio of smart data services as an optimal choice for SQL developers seeking a robust, high-performance database solution tailored to their needs. The new Cloud SQL and Cloud IntegratedML services are available through InterSystems Developer Hub.
Established in 1978, InterSystems is the leading provider of next-generation solutions for enterprise digital transformations in the healthcare, finance, manufacturing, and supply chain sectors. Its cloud-first data platforms solve interoperability, speed, and scalability problems for large organizations around the globe. InterSystems is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
Big Data Management
Amnet Digital | January 10, 2024
Amnet Digital, a leading Data, Analytics & AI solutions company that is powering businesses and automating operations, today officially launched Swift Insights, an AI-powered analytics platform to accelerate businesses with data-driven insights and make informed decisions through intuitive dashboards.
In today's groundbreaking AI-led innovation era, Swift Insights assists organizations reinvent their business performance with Gen AI and LLMs to uncover new growth opportunities. With Gen AI at its core, Swift Insights expands its AI-powered analytics platform with closed-loop dashboards and advanced reports that solves key business challenges and elevates decision making authority toward customer acquisition to retention and loyalty.
Product Key Features
AI Analytics: Predictive and Prescriptive analytics using AIML algorithms.
Report Management: Single platform for enterprise data discovery and report management.
Decision Making: Make the right decisions at the right time and act fast under dynamic market needs.
Business Insights: AI-powered reports with actionable insights.
Q&A Analytics: LLM powered instant business related answers from the data.
This product launch also expands the offerings with state-of-the-art advanced data security and compliance with greater resilience for business. The platform also enables proactive measures to minimize tech disruptions for scheduled upgrades and patching that means the company will witness less down time.
"As we launch Swift Insights, we are excited to bring a transformative solution to businesses and harness the full power of the organizational data. Our AI-powered analytics platform underscores Amnet Digital's commitment to tech innovation and excellence in the Data, Analytics, & AI space" said, Krishna Reddy, CEO at Amnet Digital.
Get actionable insights 10x faster from your business data stack! Would you like to see how? Request a demo and see for yourself, with no strings attached.
Swift Insights drive and measure company success by the real value which is deliver for the clients, partners, communities, and employees.
About Swift Insights
Swift Insights is an AI-powered analytics platform that accelerates and transforms your business data into actionable insights to make informed decisions. * Powered by Amnet Digital.
About Amnet Digital
Amnet Digital is a Data, Analytics & AI solutions company that helps businesses to make data driven decisions and automate IT & business operations. We help customers to realize the higher value of their digital transformation initiatives and drive positive business impact leveraging our Analytics & AI digital accelerators. A winner of the "Telangana State Awards 2023" under Best Services category.
DataOps.live | December 11, 2023
DataOps.live, The Data Products Company™, today announced that Snowflake has licensed the DataOps.live platform to prepare and deliver technical sales demonstrations for its global customers. The speed and productivity gains of the enhanced process, called Snowflake Solutions Center, are cost effective and will accelerate sales performance, impacting business insights that are made available to management.
"Snowflake's collaboration with DataOps.live will enhance the efficiency, productivity, and value our Sales Engineers bring to our selling efficiency," said Eve Besant, SVP Worldwide Sales Engineering at Snowflake.
The Snowflake Solutions Center, supported by the DataOps.live platform, will enable Snowflake users to seamlessly configure, build, test, and deploy data projects and data products for sales demonstration purposes. This comprehensive and collaborative solution includes the following features:
Solutions Catalog: Enables users to build and maintain a solutions catalog of Snowflake data product demonstrations.
One-Click Deployment: Allows Sales Engineers to effortlessly deploy new instances of Snowflake data product demonstrations with a single click.
Lifecycle Management: Manages the entire lifecycle of these data products.
Declarative Infrastructure Management: Utilizes DataOps.live's SOLE engine for full declarative management of Snowflake infrastructure.
CI/CD and Orchestration: Capabilities that enable efficient project management.
Python Orchestration: Delivers streamlined workflows.
Git Workflow and Governance: Ensures effective governance with full Git workflow and governance features.
DataOps Development Environment: Allows users to utilize the unique cloud-based IDE using VS code and Git for enhanced productivity.
Snowpark Applications: Users can now build Snowpark applications with ease.
Streamlit and Snowflake Native Apps: Effortlessly deploy Streamlit and Snowflake Native Apps.
The solution provided to Snowflake has been tested for many months by a core team of Sales Engineering (SE) leaders and participants from across the globe in a collaborative process to ensure success. A total of 750 Snowflake SEs are anticipated to be trained and onboarded in the coming months to leverage the benefits of the DataOps.live platform in their sales process.
"We have worked closely as a partner of Snowflake since 2017 and welcomed Snowflake Ventures as an investor in DataOps.live in 2021, so this collaborative solution is a great honor for us. As the platform to support the Snowflake Solution Center, we look forward to helping them enhance the efficiency and productivity of their solution selling process and drive real value on a daily basis," said Justin Mullen, co-Founder and CEO, DataOps.live.
"We are so proud to expand our collaboration with Snowflake and to now include them as a strategic customer," said John F. Marchese, EVP Strategic Business, Alliances & Channels, DataOps.live. "This agreement marks a significant step forward in Snowflake's commitment to provide their worldwide SEs and other customer-facing technical sales staff with cutting-edge DataOps capabilities. Their belief in, and selection of, DataOps.live is an incredible endorsement for our unique ability to create value and drive ROI in business outcomes."
DataOps.live – the Data Products company, delivers productivity breakthroughs for data teams by enabling agile DevOps automation (#TrueDataOps) and a powerful Developer Experience (DX) to modern data platforms. The DataOps.live SaaS platform brings automation, orchestration, continuous testing and unified observability to deliver the Data Products you want at the speed the business needs. DataOps.live is a global company funded by Notion Capital, Anthos Capital and Snowflake Ventures, with enterprise clients including Roche Diagnostics and OneWeb.
Calabrio | December 19, 2023
Calabrio, a longstanding leader in Workforce Management (WFM) solutions in the Middle East, marks a significant milestone in its commitment to the region by introducing AI-Powered Interaction Analytics on a public cloud infrastructure within the region. This offering is intricately designed to cater to the specific requirements of Middle East contact centers, incorporating local language support, Arabic call transcriptions, and a dedicated public-cloud instance in the UAE.
Following the acquisition of Teleopti in 2019, Calabrio solidified its position as the leading WFM provider in the Middle East. The company has consistently prioritized the understanding and adaptation of regional needs. This dedication transcends mere language support, encompassing a holistic approach to address unique challenges and deliver a seamless, culturally sensitive experience for users.
With the unveiling of AI-Powered Interaction Analytics, Calabrio takes a bold stride to empower Middle East contact centers with advanced analytics tools driven by artificial intelligence. Notably, several Middle East customers have already embraced Calabrio’s cloud solutions from other regions. The addition of a local public cloud instance in the UAE reinforces compliance with data sovereignty and privacy regulations, offering a secure and reliable platform for regional customers.
Key features of Interaction Analytics for the Middle East include:
Arabic Transcriptions: Calabrio’s Interaction Analytics provides precise transcriptions of calls in Arabic, enabling contact centers to leverage a comprehensive set of AI-driven analytics tools for actionable insights from customer interactions.
Middle East Cloud: By establishing a public cloud instance in the UAE, Calabrio ensures that customer data is hosted locally. This addresses the demands of data sovereignty and privacy regulations in the Middle East while retaining the benefits of a true-cloud solution, such as scalability, security, and continuous AI-driven software improvements.
Advanced AI-Powered Insights: Contact center customers in the Middle East can now harness cutting-edge AI technologies to coach agents for improved performance and gain a deeper understanding of customer interactions. They can identify intricate patterns in interaction data, analyze competitors' strategies, and extract valuable AI-driven insights into customer sentiments.
Calabrio’s Interaction Analytics for the Middle East is set to be generally available immediately after Ramadan, starting April 9. This strategic timing aligns with the region's business calendar, enabling organizations to seamlessly integrate this powerful AI-driven tool into their operations.
"Calabrio takes pride in extending its leadership in the Middle East with the introduction of Interaction Analytics," said Olle Düring, SVP Calabrio International at Calabrio. "We believe that by providing local language support and a local Middle East cloud, we can empower contact centers in the region with the advanced tools they need to enhance agent performance, understand complex customer behaviors, and ultimately drive business success."
Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement, and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.
Calabrio, Calabrio ONE and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners.