Data Analytics Powers the Fight against Coronavirus

Data analytics is helping analyze volumes of data selected from multiple sources, which includes the data collected for various phases of the Coronavirus, the disease, and its spread. Big data analytics is facilitating the detection of the virus through computerized scans and contact tracing. This is proving to be helpful in containing the transmission of the virus.Techniques such as structural, mathematical and statistical techniques as well as path and graph analysis are helping identify super spreaders. Further analysis of data from personal electronic devices (PEDs) such as smart-phones,smart-watches and so forth, helps identify a person’s location, browsing patterns, social media interactions, and sentiments.All of this data can provide insights for an accurate prediction of people who are more prone to exposure. Based on their location history and their close circle of acquaintance, they can be monitored more effectively.

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Big Data

Airbyte Racks Up Awards from InfoWorld, BigDATAwire, Built In; Builds Largest and Fastest-Growing User Community

Airbyte | January 30, 2024

Airbyte, creators of the leading open-source data movement infrastructure, today announced a series of accomplishments and awards reinforcing its standing as the largest and fastest-growing data movement community. With a focus on innovation, community engagement, and performance enhancement, Airbyte continues to revolutionize the way data is handled and processed across industries. “Airbyte proudly stands as the front-runner in the data movement landscape with the largest community of more than 5,000 daily users and over 125,000 deployments, with monthly data synchronizations of over 2 petabytes,” said Michel Tricot, co-founder and CEO, Airbyte. “This unparalleled growth is a testament to Airbyte's widespread adoption by users and the trust placed in its capabilities.” The Airbyte community has more than 800 code contributors and 12,000 stars on GitHub. Recently, the company held its second annual virtual conference called move(data), which attracted over 5,000 attendees. Airbyte was named an InfoWorld Technology of the Year Award finalist: Data Management – Integration (in October) for cutting-edge products that are changing how IT organizations work and how companies do business. And, at the start of this year, was named to the Built In 2024 Best Places To Work Award in San Francisco – Best Startups to Work For, recognizing the company's commitment to fostering a positive work environment, remote and flexible work opportunities, and programs for diversity, equity, and inclusion. Today, the company received the BigDATAwire Readers/Editors Choice Award – Big Data and AI Startup, which recognizes companies and products that have made a difference. Other key milestones in 2023 include the following. Availability of more than 350 data connectors, making Airbyte the platform with the most connectors in the industry. The company aims to increase that to 500 high-quality connectors supported by the end of this year. More than 2,000 custom connectors were created with the Airbyte No-Code Connector Builder, which enables data connectors to be made in minutes. Significant performance improvement with database replication speed increased by 10 times to support larger datasets. Added support for five vector databases, in addition to unstructured data sources, as the first company to build a bridge between data movement platforms and artificial intelligence (AI). Looking ahead, Airbyte will introduce data lakehouse destinations, as well as a new Publish feature to push data to API destinations. About Airbyte Airbyte is the open-source data movement infrastructure leader running in the safety of your cloud and syncing data from applications, APIs, and databases to data warehouses, lakes, and other destinations. Airbyte offers four products: Airbyte Open Source, Airbyte Self-Managed, Airbyte Cloud, and Powered by Airbyte. Airbyte was co-founded by Michel Tricot (former director of engineering and head of integrations at Liveramp and RideOS) and John Lafleur (serial entrepreneur of dev tools and B2B). The company is headquartered in San Francisco with a distributed team around the world. To learn more, visit airbyte.com.

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Business Intelligence

Calabrio Opens Middle East Cloud with AI-powered Interaction Analytics

Calabrio | December 19, 2023

Calabrio, a longstanding leader in Workforce Management (WFM) solutions in the Middle East, marks a significant milestone in its commitment to the region by introducing AI-Powered Interaction Analytics on a public cloud infrastructure within the region. This offering is intricately designed to cater to the specific requirements of Middle East contact centers, incorporating local language support, Arabic call transcriptions, and a dedicated public-cloud instance in the UAE. Following the acquisition of Teleopti in 2019, Calabrio solidified its position as the leading WFM provider in the Middle East. The company has consistently prioritized the understanding and adaptation of regional needs. This dedication transcends mere language support, encompassing a holistic approach to address unique challenges and deliver a seamless, culturally sensitive experience for users. With the unveiling of AI-Powered Interaction Analytics, Calabrio takes a bold stride to empower Middle East contact centers with advanced analytics tools driven by artificial intelligence. Notably, several Middle East customers have already embraced Calabrio’s cloud solutions from other regions. The addition of a local public cloud instance in the UAE reinforces compliance with data sovereignty and privacy regulations, offering a secure and reliable platform for regional customers. Key features of Interaction Analytics for the Middle East include: Arabic Transcriptions: Calabrio’s Interaction Analytics provides precise transcriptions of calls in Arabic, enabling contact centers to leverage a comprehensive set of AI-driven analytics tools for actionable insights from customer interactions. Middle East Cloud: By establishing a public cloud instance in the UAE, Calabrio ensures that customer data is hosted locally. This addresses the demands of data sovereignty and privacy regulations in the Middle East while retaining the benefits of a true-cloud solution, such as scalability, security, and continuous AI-driven software improvements. Advanced AI-Powered Insights: Contact center customers in the Middle East can now harness cutting-edge AI technologies to coach agents for improved performance and gain a deeper understanding of customer interactions. They can identify intricate patterns in interaction data, analyze competitors' strategies, and extract valuable AI-driven insights into customer sentiments. Calabrio’s Interaction Analytics for the Middle East is set to be generally available immediately after Ramadan, starting April 9. This strategic timing aligns with the region's business calendar, enabling organizations to seamlessly integrate this powerful AI-driven tool into their operations. "Calabrio takes pride in extending its leadership in the Middle East with the introduction of Interaction Analytics," said Olle Düring, SVP Calabrio International at Calabrio. "We believe that by providing local language support and a local Middle East cloud, we can empower contact centers in the region with the advanced tools they need to enhance agent performance, understand complex customer behaviors, and ultimately drive business success." About Calabrio Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement, and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business. Calabrio, Calabrio ONE and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners.

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Machine Learning

InterSystems Introduces Two New Cloud-Native Smart Data Services to Accelerate Database and Machine Learning Application Development

InterSystems | January 12, 2024

InterSystems, a creative data technology provider dedicated to helping customers solve their most critical scalability, interoperability, and speed problems, today announced general availability of the InterSystems IRIS Cloud SQL and InterSystems IRIS Cloud IntegratedML® services. These fully managed cloud-native smart data services empower developers to build cloud-native database and machine learning (ML) applications in SQL environments with ease. With Cloud SQL and Cloud IntegratedML, developers can access a next generation relational database-as-a-service (DBaaS) that is fast and easy to provision and use. Embedded AutoML capabilities allow developers to easily develop and execute machine learning models with just a few SQL-like commands in a fully-managed, elastic cloud-native environment. Shaping a complete data management portfolio for mission-critical applications As part of the InterSystems Cloud portfolio of smart data services, Cloud SQL and Cloud IntegratedML provide application developers with access to InterSystems proven enterprise-class capabilities as self-service, fully managed offerings on Amazon Web Services (AWS), while providing a fast and seamless on-ramp to the full suite of capabilities in InterSystems IRIS® data platform. InterSystems IRIS is a next-generation data platform designed for organizations implementing smart data fabrics that provide powerful database management, integration, and application development capabilities. By consolidating these capabilities into a single product, InterSystems IRIS accelerates the time it takes to realize value from data, simplifies overall system architectures, and reduces both maintenance effort and costs. “We are excited for the capabilities of InterSystems IRIS to be exposed through these new, easy to deploy and easy to use services,” said Scott Gnau, Global Head of Data Platforms at InterSystems. “With native support for AutoML, we give developers the power to build comprehensive, predictive, and prescriptive applications.” Fully managed, enterprise-class reliability with InterSystems IRIS Cloud SQL Cloud SQL makes it easy for application developers to leverage advanced relational database capabilities as a fully managed, secure, scalable, high performance, highly available cloud-native database-as-a-service (DBaaS). Cloud SQL delivers the following benefits for SQL developers: Extremely high performance, especially for ingesting and processing incoming data and performing SQL queries on the data with low latency at scale Fast and easy to provision and use Ability to easily connect client applications via JDBC, ODBC, DB-API, and ADO.NET drivers Automated security, data encryption, and backups Automation of machine learning tasks with InterSystems IRIS Cloud IntegratedML Available as an additional cloud managed service for InterSystems IRIS Cloud SQL customers, Cloud IntegratedML extends the capabilities of Cloud SQL to enable SQL developers to quickly build, tune, and execute machine learning models with just a few SQL-like commands, without moving or copying data to a different environment. A significant advantage of Cloud IntegratedML is the elimination of the need to transfer or replicate data to an external platform to build ML models, or to move ML models to a different environment for execution. Cloud IntegratedML delivers the following benefits for SQL developers: Automation of machine learning processes and resource-intensive tasks such as feature engineering, model development, and fine-tuning Seamless integration of models developed and trained with Cloud IntegratedML within Cloud SQL, facilitating real-time predictive insights and prescriptive actions in response to events and transactions This comprehensive suite of smart data services establishes the InterSystems Cloud portfolio of smart data services as an optimal choice for SQL developers seeking a robust, high-performance database solution tailored to their needs. The new Cloud SQL and Cloud IntegratedML services are available through InterSystems Developer Hub. About InterSystems Established in 1978, InterSystems is the leading provider of next-generation solutions for enterprise digital transformations in the healthcare, finance, manufacturing, and supply chain sectors. Its cloud-first data platforms solve interoperability, speed, and scalability problems for large organizations around the globe. InterSystems is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

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Data Visualization

BlackBerry to Showcase Innovative Automotive Solutions Powered by the BlackBerry IVY Connected Vehicle Data Platform at CES 2024

BlackBerry Limited | December 18, 2023

At CES 2024, BlackBerry Limited will be showcasing the breadth and power of its BlackBerry IVY® connected vehicle data platform through in-vehicle and virtualized demos with a range of ecosystem partners. The BlackBerry IVY platform enables developers across industries to design and deploy insights-enabled automotive services more quickly, leveraging in-vehicle AI-enabled processing and a developer-friendly platform. This ease of development has led to a growing diversity of solutions developed on the BlackBerry IVY platform, giving automakers new opportunities to quickly enable additional services to differentiate and potentially monetize the connected car. This year's IVY™ showcase at CES will feature a wide array of mobility applications; IVY powered in-vehicle AI demonstrations will include: Michelin's tire wear monitoring solution with real-time integration to its consumer retail network COMPREDICT hardware sensor replacement solutions, utilizing virtual sensors to create cost savings and monetize vehicle health insights. Intelligent in-cabin experiences powered by Cinemo, CorrActions, CarIQ, idrive, and emotion3D. Next generation insurance solutions, such as First Notification of Loss and Collision Reconstruction featured by Nexar, and crash analytics and driver scoring by CerebrumX. Intelligent vehicle cybersecurity & quality insights powered by Upstream Security. Additional partners will be showcasing how BlackBerry IVY powers next generation digital cockpits and intelligent fleet management services. Demonstrations include: MIH Consortium will feature its intelligent fleet capabilities, with IVY insights, from Electra Vehicles, COMPREDICT, and CerebrumX Mitsubishi Electric will showcase its FLEXConnect™ advanced vehicle cockpit system in a Cadillac Escalade Intellias will showcase its IntelliKit 2.0 solution which is centered around the Qualcomm SA8295 with QNX Real Time Operating System (RTOS), QNX Hypervisor, and pre-processing connected vehicle insights with BlackBerry IVY. "The IVY Ecosystem has grown rapidly, and now embraces an impressive range of applications that are set to change the mobility business and the in-car experience by harnessing the power of connected vehicle data," said Vito Giallorenzo, Senior Vice President & General Manager, BlackBerry IVY. "We're looking forward to demonstrating the many and varied ways that our ecosystem members are innovating on the IVY platform and how it has enabled them to easily develop and scale their solutions." For more information on how BlackBerry IVY can help with building safe and secure data solutions for the Software Defined Vehicles of tomorrow, and to see a BlackBerry IVY powered vehicle in action, please visit us at CES on January 9-12 in the West Hall at Booth #4224 or www.blackberry.com/ivy. Live demos of other BlackBerry IVY powered applications will also be showcased in the West Hall at CES with Mitsubishi Electric (#3151), MIH (#7216), and Intellias (#7075). About BlackBerry BlackBerry (NYSE: BB; TSX: BB) provides intelligent security software and services to enterprises and governments around the world. The company secures more than 500M endpoints including over 235M vehicles. Based in Waterloo, Ontario, the company leverages AI and machine learning to deliver innovative solutions in the areas of cybersecurity, safety and data privacy solutions, and is a leader in the areas of endpoint management, endpoint security, encryption, and embedded systems. BlackBerry's vision is clear - to secure a connected future you can trust.

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