Data is the new water and AI is helping organisations ride the wave

As of June 2019, there were over 4.4 billion internet users in the world. This statistic represents an 83% percent increase in the number of people using the Internet in just five years! Right now, over 5 quintillion bytes of data are generated in a single day (that’s 5 followed by 18 zeros). Simply put, there’s an ocean of data out there, and AI is our best bet to analyze, understand, and innovate with it. It’s no surprise, therefore, that when it comes to the tech landscape across the world, AI and its affiliated technologies are taking center stage in growth and innovation conversations. AI & ML are improving the ability of computers to improve human lives more than any other technology. Big Data, analytics and IoT have all merged and evolved with AI and ML, driving human progress in healthcare, education, agriculture; everything around us.

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Big Data Management

Dremio Partners With Carahsoft to Bring Modern Data Infrastructure to the Public Sector

Dremio | January 05, 2024

Dremio, the easy and open data lakehouse, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider, today announced a partnership. Under the agreement, Carahsoft will serve as Dremio’s Master Government Aggregator®, making the company’s complete cloud and software portfolio for Government, Defense, Intelligence and Education available through Carahsoft’s reseller partners and NASA Solutions for Enterprise-Wide Procurement (SEWP) V, Information Technology Enterprise Solutions – Software 2 (ITES-SW2), National Association of State Procurement Officials (NASPO) ValuePoint, National Cooperative Purchasing Alliance (NCPA) and OMNIA Partners contracts. This collaboration paves the way for Public Sector organizations to harness cutting-edge data analytics capabilities which empower them to make smarter decisions and significantly enhance operational efficiency through lightning-fast data access. Dremio propels agencies into the future by embracing a state-of-the-art data lakehouse architecture in Public Sector organizations. By transitioning to Dremio's solutions, organizations can enjoy sub-second query performance and a remarkable 10-fold improvement in price performance. The new environment eliminates costly and complex legacy data lake solutions and implements a flexible, highly modern architecture. Dremio provides cost-effective self-service analytics and data management, simplifying data pipelines and ETL complexity while accelerating insights across diverse storage locations. With a proven track record of modernizing legacy Hadoop environments and implementing the modern data lakehouse solution, Dremio and Carahsoft aim to transform Public Sector data management by breaking down data silos. Embracing a data mesh concept enables efficient handling of various data sources, fostering cross- collaboration and decentralized data control. Dremio’s expertise supports Public Sector agencies in implementing these principles, eradicating data silos for a more collaborative and efficient approach to data analytics. "Public sector organizations face a range of data infrastructure challenges, many of which are common to both Government and non-government entities. These issues often hinder effective data management, analysis, and decision-making,” said Roger Frey, Vice President of Alliances at Dremio. “Dremio's mission is to make data easily accessible and analyzable for all users, regardless of where it resides. We are excited to partner with Carahsoft to bring our state-of-the-art data analytics solutions to the Public Sector." “Within the Public Sector’s intricate data landscape, complexities often impede efficient data management and decision making,” said Laura Howton, Sales Director who leads the Analytics and Data Management Team at Carahsoft. “By adding Dremio to our AI and Machine Learning portfolio, our reseller partners can now provide modern, cost-effective and easily accessible data analytics tools to Government customers, bolstering their modernization efforts.” Dremio’s solutions are available through Carahsoft’s SEWP V contracts NNG15SC03B and NNG15SC27B, ITES-SW2 Contract W52P1J-20-D-0042, NASPO ValuePoint Master Agreement #AR2472, NCPA Contract NCPA01-86 and OMNIA Partners Contract #R191902. For more information, contact the Carahsoft team at 571-591-6430 or Dremio@carahsoft.com; or register for a complimentary webcast, “The Key Steps in Decreasing Costs and Improving Performance Through Data Lake Modernization,” Thursday, January 25, at 2p.m. About Dremio Dremio is the easy and open data lakehouse, providing self-service analytics with data warehouse functionality and data lake flexibility across all of your data. Use Dremio's lightning-fast SQL query service and any other processing engine on the same data. Dremio increases agility with a revolutionary data-as-code approach that enables Git-like data experimentation, version control, and governance. In addition, Dremio eliminates data silos by enabling queries across data lakes, databases, and data warehouses, and by simplifying ingestion into the lakehouse. Dremio's fully managed service helps organizations get started with analytics in minutes, and automatically optimizes data for every workload. As the original creator of Apache Arrow and committed to Arrow and Iceberg’s community-driven standards, Dremio is on a mission to reinvent SQL for data lakes and meet customers where they are on their lakehouse journey.

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Machine Learning

InterSystems Introduces Two New Cloud-Native Smart Data Services to Accelerate Database and Machine Learning Application Development

InterSystems | January 12, 2024

InterSystems, a creative data technology provider dedicated to helping customers solve their most critical scalability, interoperability, and speed problems, today announced general availability of the InterSystems IRIS Cloud SQL and InterSystems IRIS Cloud IntegratedML® services. These fully managed cloud-native smart data services empower developers to build cloud-native database and machine learning (ML) applications in SQL environments with ease. With Cloud SQL and Cloud IntegratedML, developers can access a next generation relational database-as-a-service (DBaaS) that is fast and easy to provision and use. Embedded AutoML capabilities allow developers to easily develop and execute machine learning models with just a few SQL-like commands in a fully-managed, elastic cloud-native environment. Shaping a complete data management portfolio for mission-critical applications As part of the InterSystems Cloud portfolio of smart data services, Cloud SQL and Cloud IntegratedML provide application developers with access to InterSystems proven enterprise-class capabilities as self-service, fully managed offerings on Amazon Web Services (AWS), while providing a fast and seamless on-ramp to the full suite of capabilities in InterSystems IRIS® data platform. InterSystems IRIS is a next-generation data platform designed for organizations implementing smart data fabrics that provide powerful database management, integration, and application development capabilities. By consolidating these capabilities into a single product, InterSystems IRIS accelerates the time it takes to realize value from data, simplifies overall system architectures, and reduces both maintenance effort and costs. “We are excited for the capabilities of InterSystems IRIS to be exposed through these new, easy to deploy and easy to use services,” said Scott Gnau, Global Head of Data Platforms at InterSystems. “With native support for AutoML, we give developers the power to build comprehensive, predictive, and prescriptive applications.” Fully managed, enterprise-class reliability with InterSystems IRIS Cloud SQL Cloud SQL makes it easy for application developers to leverage advanced relational database capabilities as a fully managed, secure, scalable, high performance, highly available cloud-native database-as-a-service (DBaaS). Cloud SQL delivers the following benefits for SQL developers: Extremely high performance, especially for ingesting and processing incoming data and performing SQL queries on the data with low latency at scale Fast and easy to provision and use Ability to easily connect client applications via JDBC, ODBC, DB-API, and ADO.NET drivers Automated security, data encryption, and backups Automation of machine learning tasks with InterSystems IRIS Cloud IntegratedML Available as an additional cloud managed service for InterSystems IRIS Cloud SQL customers, Cloud IntegratedML extends the capabilities of Cloud SQL to enable SQL developers to quickly build, tune, and execute machine learning models with just a few SQL-like commands, without moving or copying data to a different environment. A significant advantage of Cloud IntegratedML is the elimination of the need to transfer or replicate data to an external platform to build ML models, or to move ML models to a different environment for execution. Cloud IntegratedML delivers the following benefits for SQL developers: Automation of machine learning processes and resource-intensive tasks such as feature engineering, model development, and fine-tuning Seamless integration of models developed and trained with Cloud IntegratedML within Cloud SQL, facilitating real-time predictive insights and prescriptive actions in response to events and transactions This comprehensive suite of smart data services establishes the InterSystems Cloud portfolio of smart data services as an optimal choice for SQL developers seeking a robust, high-performance database solution tailored to their needs. The new Cloud SQL and Cloud IntegratedML services are available through InterSystems Developer Hub. About InterSystems Established in 1978, InterSystems is the leading provider of next-generation solutions for enterprise digital transformations in the healthcare, finance, manufacturing, and supply chain sectors. Its cloud-first data platforms solve interoperability, speed, and scalability problems for large organizations around the globe. InterSystems is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

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Business Intelligence

EAGLYS, Mitsui and Quantinuum Collaborate to Build a Quantum-Resistant Data Analytics (AI) Platform Using Quantum Computing Hardened Encryption Keys

Mitsui & Co., Ltd | December 13, 2023

In partnership, EAGLYS, Inc., Mitsui & Co., Ltd., and Quantinuum have integrated Quantum Origin into EAGLYS' secure computation product DataArmor, strengthening the platform against the quantum threat to encrypted data. Mitsui and EAGLYS have used secure computation technology to build a platform that allows research institutes and businesses to securely collaborate using each other's data and AI models. DataArmor uniquely maintains the confidentiality and security of sensitive data and AI models using homomorphic encryption, a technology that allows analysis to be performed on data while still encrypted. This protects encrypted data from being revealed when shared, safeguarding organizations and their Intellectual Property against advanced cyber threats. EAGLYS has now integrated Quantum Origin, the world's only solution that uses the power of quantum computing processes to provably strengthen encryption keys, as part of their Quantum-Resistant Data Analytics (AI) Platform. This integration strengthens the resilience of DataArmor against the threat of a quantum-computing-based attack. Quantum computers are expected to empower significant innovation in the future and create approximately 100 trillion yen in value by 20351. At the same time, the development of quantum computing technology presents a new threat to the cryptographic security measures that protect the confidentiality of encrypted data and communications. RSA, one of the most widely used cryptographic algorithms, may soon be deciphered by cybercriminals to expose confidential data. It is unclear when a quantum computer will be capable of cracking existing encryption, but organizations are increasingly concerned about cyber security attacks called 'Hack now, Decrypt later.' A recent Deloitte survey revealed that over 50%2 of cyber professionals believe their organization is at risk from this attack, where malicious third parties steal and store encrypted data to decrypt it when the quantum computing technology is available. As a countermeasure against such potential threats, organizations must strengthen encryption protection for data and AI models by using post-quantum cryptographic algorithms and hardening cryptographic keys. Research institutes and businesses increasingly need to collaborate using each other's data and AI models to accelerate innovation in chemical materials development, drug discovery, financial analysis, and retail trends. To maintain the confidentiality and security of the data and AI models used in these collaborations, EAGLYS' DataArmor platform combines fully homomorphic encryption based on lattice cryptography and Quantum Origin's quantum-derived entropy for key generation to strengthen protection against a quantum computing based attack. Going forward, the three companies will continue to develop new use cases utilizing this platform. "We are pleased to collaborate on this advanced project with Quantinuum, a world-class quantum computing company, and our valued partner Mitsui & Co. This collaboration is an important initiative for our business and will enhance our Homomorphic Encryption platform, enabling us to create new value for our customers through AI and data in a highly secure environment. By deploying the Quantum-Resilient AI Platform together with the three companies, we hope to further increase customer value through secure data sharing and AI in the chemical, medical, financial, and retail industries.", said Hiroki Imabayashi, Founder and CEO, EAGLYS Inc. "Through this collaboration, we are able to present a quantum-resistant data analytics (AI) platform capable of creating new value using EAGLYS' secure computation technology. We are convinced that by combining EAGLYS' secure computation technology with Quantum Origin, DataArmor will become an increasingly important solution to prepare for potential threats that may accompany the commercialization of quantum computers. We will continue collaborating with both companies and focus on realizing new customer value by combining Secure Computation and Quantum Technology." said Koji Naniwada, Deputy General Manager & Senior Tech Lead, Quantum Innovation Dept., Corporate Development Div., Mitsui & Co., Ltd. Duncan Jones, Head of Cybersecurity, Quantinuum, added, "Hardening encryption keys is critical to protecting sensitive data in the post-quantum era, and Quantum Origin is the world's only technology that provably strengthens key generation. By integrating Quantum Origin, EAGLYS is future-proofing the security and integrity of its customer's data." About Quantinuum Quantinuum is one of the world's largest integrated quantum computing companies, formed by the combination of Honeywell Quantum Solutions' world-leading hardware and Cambridge Quantum's class-leading middleware and applications. Quantinuum accelerates quantum computing and the development of applications across chemistry, cybersecurity, finance, and optimization. The company employs over 480 individuals, including 350 scientists, at nine sites across the United States, Europe, and Japan. About Mitsui & Co., Ltd. Mitsui & Co. is a global trading and investment company with a presence in more than 60 countries and a diverse business portfolio covering a wide range of industries. The company identifies, develops, and grows its businesses in partnership with a global network of trusted partners including world leading companies, combining its geographic and cross-industry strengths to create long-term sustainable value for its stakeholders. Mitsui has set three key strategic initiatives for its current Medium-term Management Plan: supporting industries to grow and evolve with stable supplies of resources and materials, and providing infrastructure; promoting a global transition to low-carbon and renewable energy; and empowering people to lead healthy lives through the delivery of quality healthcare and access to good nutrition. About EAGLYS Inc EAGLYS is a company that provides an AI platform that uses AI and Homomorphic Encryption. The company creates new value by collaborating data from various industries such as chemical, manufacturing, medical, and retail. Particularly in the field of chemistry, EAGLYS provides solutions that significantly change industry practices.

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Business Intelligence

Calabrio Opens Middle East Cloud with AI-powered Interaction Analytics

Calabrio | December 19, 2023

Calabrio, a longstanding leader in Workforce Management (WFM) solutions in the Middle East, marks a significant milestone in its commitment to the region by introducing AI-Powered Interaction Analytics on a public cloud infrastructure within the region. This offering is intricately designed to cater to the specific requirements of Middle East contact centers, incorporating local language support, Arabic call transcriptions, and a dedicated public-cloud instance in the UAE. Following the acquisition of Teleopti in 2019, Calabrio solidified its position as the leading WFM provider in the Middle East. The company has consistently prioritized the understanding and adaptation of regional needs. This dedication transcends mere language support, encompassing a holistic approach to address unique challenges and deliver a seamless, culturally sensitive experience for users. With the unveiling of AI-Powered Interaction Analytics, Calabrio takes a bold stride to empower Middle East contact centers with advanced analytics tools driven by artificial intelligence. Notably, several Middle East customers have already embraced Calabrio’s cloud solutions from other regions. The addition of a local public cloud instance in the UAE reinforces compliance with data sovereignty and privacy regulations, offering a secure and reliable platform for regional customers. Key features of Interaction Analytics for the Middle East include: Arabic Transcriptions: Calabrio’s Interaction Analytics provides precise transcriptions of calls in Arabic, enabling contact centers to leverage a comprehensive set of AI-driven analytics tools for actionable insights from customer interactions. Middle East Cloud: By establishing a public cloud instance in the UAE, Calabrio ensures that customer data is hosted locally. This addresses the demands of data sovereignty and privacy regulations in the Middle East while retaining the benefits of a true-cloud solution, such as scalability, security, and continuous AI-driven software improvements. Advanced AI-Powered Insights: Contact center customers in the Middle East can now harness cutting-edge AI technologies to coach agents for improved performance and gain a deeper understanding of customer interactions. They can identify intricate patterns in interaction data, analyze competitors' strategies, and extract valuable AI-driven insights into customer sentiments. Calabrio’s Interaction Analytics for the Middle East is set to be generally available immediately after Ramadan, starting April 9. This strategic timing aligns with the region's business calendar, enabling organizations to seamlessly integrate this powerful AI-driven tool into their operations. "Calabrio takes pride in extending its leadership in the Middle East with the introduction of Interaction Analytics," said Olle Düring, SVP Calabrio International at Calabrio. "We believe that by providing local language support and a local Middle East cloud, we can empower contact centers in the region with the advanced tools they need to enhance agent performance, understand complex customer behaviors, and ultimately drive business success." About Calabrio Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement, and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business. Calabrio, Calabrio ONE and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners.

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