IT infrastructure management software learns analytics tricks

Not every enterprise IT shop is ready to take the AIOps plunge, but IT ops automation is increasingly data-driven -- even at mainstream companies. IT infrastructure management software has taken on a distinctly analytical flavor, as enterprise IT pros struggle to keep up with the rapid pace of DevOps and technology change. Enterprise IT vendors that weren't founded with AIOps pedigrees have added data-driven capabilities to their software in 2018, while startups focused on AI features have turned heads, even among traditional enterprise companies. IT pros disagree on the ultimate extent of AI's IT ops automation takeover. But IT infrastructure management software that taps data analytics for decision-making has replaced tribal knowledge and manual intervention at most companies. For example, Dolby Laboratories, a sound system manufacturer based in San Francisco, replaced IT monitoring tools from multiple vendors with OpsRamp's data-driven IT ops automation software, even though Dolby is wary of the industry's AIOps buzz. OpsRamp monitors servers and network devices under one interface, and it can automatically discover network configuration information, such as subnets and devices attached to the network.