Big Data Management

Sigma and Connect&GO Redefine Data Analytics for Attraction Industry

Sigma and Connect&GO’s Redefine Data Analytics for Attractions

Sigma and Connect&GO have recently introduced the new Connect&GO reporting tool, an advanced embedded analytics solution that empowers attractions worldwide to enhance operational efficiency, boost revenue, and evaluate their data in real-time. This no-code platform, a result of Sigma's cloud analytics expertise and Connect&GO's integrated technology, offers an intuitive and customizable dashboard for real-time data insights. It simplifies data analytics, reporting, and sharing, making it suitable for a wide range of attractions industry customers, including marketing, finance, and operations managers, as well as C-suite executives.

The new Connect&GO reporting tool equips attractions industry customers with the ability to make informed decisions through customizable dashboards. Operators can effortlessly upload data sets, such as forecasts and projections from various systems, and compare them in real-time with actual data, including budgets. This live data and insights allow them to delve into the granular details of their business, enabling them to address day-to-day challenges, compare data sets, and plan for the future more accurately.

These capabilities enable attractions to improve guest satisfaction, foster collaboration, ease the burden on engineering teams, and ultimately generate new revenue streams. For instance, park management can use better data to predict attendance, adjust staffing levels as needed, and ensure appropriate retail, food, and beverage inventory to enhance the guest experience.

Sigma has rapidly established itself as a go-to cloud analytics platform, experiencing significant growth over the past years and earning numerous awards, including Snowflake BI Partner of the Year 2023. Sigma's success can be attributed to its mission of removing traditional barriers to data access and empowering business users to extract maximum value from live data without requiring technical expertise. Platform users can directly access and manage data stored in a cloud data warehouse without the involvement of a data team. With a familiar and intuitive interface, they can easily explore data and test different scenarios, gaining new insights and the context needed for decision-making.

In contrast to legacy technology platforms that keep data isolated and operations disjointed, Connect&GO's cutting-edge solution, Konnect, is a fully integrated system that enables operators to oversee every aspect of their business seamlessly. This platform uniquely provides operators with real-time data, making it effortless to manage eCommerce, access control, point-of-sale, and cashless payments through proprietary Virtual Wallet technology. With its configurable interface and connected RFID wearables, Konnect enables operators to curate premium guest experiences that drive revenue and enhance engagement.

About Sigma Computing
Sigma Computing is a prominent cloud analytics solutions provider, offering business users seamless access to their cloud data warehouse for effortless exploration and insight gathering. With its intuitive spreadsheet-like interface, Sigma eliminates the need for coding or specialized training, enabling users to effortlessly navigate vast datasets, augment them with new information, and conduct real-time 'what if' analyses on billions of rows of data.

About Connect&GO
Connect&GO is a leading integrated technology and RFID solutions provider for the attractions industry. Its flexible operations management platform seamlessly integrates e-commerce, food & beverage, point-of-sale, access control, RFID, and cashless payments using its proprietary Virtual Wallet technology, consolidating all data in one place. The company helps drive revenue and maximize guest engagement with valuable real-time data insights. Connect&GO serves amusement and water parks, family entertainment centers, zoos & aquariums, and other attractions worldwide, integrating user-friendly wearable technology into extraordinary experiences.

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Data Visualization, Data Science

DAS42 Announces Subscriber Analytics Solution on the Snowflake Data Cloud

DAS42 | December 12, 2023

DAS42, a leading data consultancy, today announced a new solution, Subscriber Analytics. By bringing together the data experts at DAS42 and the power of Snowflake’s Media Data Cloud, Subscriber Analytics is built to solve the myriad of challenges subscriber-driven businesses face when digesting and analyzing the millions of data points collected daily. “We are thrilled to announce our Subscriber Analytics solution, in collaboration with Snowflake,” said Tom Stentiford, Chief Delivery Officer at DAS42. “We’ve created a solution that’s instrumental in driving descriptive and predictive insights into business-critical subscriber-based metrics around customer churn and retention, financial performance and modeling, acquisition, and other areas. In a competitive market, we’re setting our customers up for success when it comes to analyzing user and subscriber data, which cannot be easily leveraged without the right tools.” Whether it’s a lack of consumer data for the product team or the abundance of data from various marketing channels, subscription-driven businesses are overwhelmed and need a way to bring disparate data sources into one holistic data platform and a single source of truth. With the Subscriber Analytics solution, leveraging the Snowflake Data Cloud, leaders can drive faster, more informed business decisions, resulting in an increase in subscriber engagement and, ultimately, improved subscriber retention. “Subscriber Analytics from DAS42 and Snowflake is instrumental in customer churn prevention, revenue forecasting, and financial modeling,” said Frank Cittadino, Former CTO of Zayo. “By partnering with DAS42, everyone from our executive team to our engineers experienced measurable efficiency improvements, leveraging data insights for impactful business decisions. Our collective team saves hours weekly by implementing DAS42’s holistic data governance strategy for our first-, second-, and third-party data.” With Subscriber Analytics, businesses will also be able to: Personalize the customer experience by aggregating subscriber behavior and engagement metrics, helping business intelligence and marketing teams save time, create bespoke campaigns and improve customer relationships. Predict trends with transactional data to inform business strategy and accurately forecast revenue, helping business leaders to make faster and better-informed decisions Prevent customer churn allowing for the organization to keep the subscriber base they have, as well as focus on cross-sell and up-sell opportunities "DAS42's Subscriber Analytics solution leverages the value of Snowflake’s Media Data Cloud to innovate and accelerate data-driven insights,” said Adrian Bolosan, Industry Principal, Media, Entertainment & Advertising at Snowflake. “By seamlessly integrating with Snowflake's unified platform, DAS42's Subscriber Analytics solution empowers customers to unlock the full potential of their data. Together, we are not just providing a solution; we are helping to modernize organizations' approach to data intelligence to help them overcome challenges and achieve success in the initiatives that are most important to their business.” Subscriber Analytics is the latest example of the expertise provided by DAS42 and Snowflake, helping subscriber-driven businesses to unlock the true power of data and create more impactful experiences for subscribers and users alike. ABOUT DAS42 DAS42 is a premier data and analytics consultancy with a modern point of view. We specialize in solving some of the most complex business challenges for the world’s most successful companies. As a Snowflake Elite Partner, DAS42 crafts customized strategies that create a single source of truth and enable enhanced and faster decision-making. DAS42 has a presence across the U.S. with primary offices in New York City and Denver. Connect with us at das42.com and stay updated on LinkedIn. Join us today on our journey to help you realize the possibilities of transforming your business through data and analytics.

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Machine Learning

InterSystems Introduces Two New Cloud-Native Smart Data Services to Accelerate Database and Machine Learning Application Development

InterSystems | January 12, 2024

InterSystems, a creative data technology provider dedicated to helping customers solve their most critical scalability, interoperability, and speed problems, today announced general availability of the InterSystems IRIS Cloud SQL and InterSystems IRIS Cloud IntegratedML® services. These fully managed cloud-native smart data services empower developers to build cloud-native database and machine learning (ML) applications in SQL environments with ease. With Cloud SQL and Cloud IntegratedML, developers can access a next generation relational database-as-a-service (DBaaS) that is fast and easy to provision and use. Embedded AutoML capabilities allow developers to easily develop and execute machine learning models with just a few SQL-like commands in a fully-managed, elastic cloud-native environment. Shaping a complete data management portfolio for mission-critical applications As part of the InterSystems Cloud portfolio of smart data services, Cloud SQL and Cloud IntegratedML provide application developers with access to InterSystems proven enterprise-class capabilities as self-service, fully managed offerings on Amazon Web Services (AWS), while providing a fast and seamless on-ramp to the full suite of capabilities in InterSystems IRIS® data platform. InterSystems IRIS is a next-generation data platform designed for organizations implementing smart data fabrics that provide powerful database management, integration, and application development capabilities. By consolidating these capabilities into a single product, InterSystems IRIS accelerates the time it takes to realize value from data, simplifies overall system architectures, and reduces both maintenance effort and costs. “We are excited for the capabilities of InterSystems IRIS to be exposed through these new, easy to deploy and easy to use services,” said Scott Gnau, Global Head of Data Platforms at InterSystems. “With native support for AutoML, we give developers the power to build comprehensive, predictive, and prescriptive applications.” Fully managed, enterprise-class reliability with InterSystems IRIS Cloud SQL Cloud SQL makes it easy for application developers to leverage advanced relational database capabilities as a fully managed, secure, scalable, high performance, highly available cloud-native database-as-a-service (DBaaS). Cloud SQL delivers the following benefits for SQL developers: Extremely high performance, especially for ingesting and processing incoming data and performing SQL queries on the data with low latency at scale Fast and easy to provision and use Ability to easily connect client applications via JDBC, ODBC, DB-API, and ADO.NET drivers Automated security, data encryption, and backups Automation of machine learning tasks with InterSystems IRIS Cloud IntegratedML Available as an additional cloud managed service for InterSystems IRIS Cloud SQL customers, Cloud IntegratedML extends the capabilities of Cloud SQL to enable SQL developers to quickly build, tune, and execute machine learning models with just a few SQL-like commands, without moving or copying data to a different environment. A significant advantage of Cloud IntegratedML is the elimination of the need to transfer or replicate data to an external platform to build ML models, or to move ML models to a different environment for execution. Cloud IntegratedML delivers the following benefits for SQL developers: Automation of machine learning processes and resource-intensive tasks such as feature engineering, model development, and fine-tuning Seamless integration of models developed and trained with Cloud IntegratedML within Cloud SQL, facilitating real-time predictive insights and prescriptive actions in response to events and transactions This comprehensive suite of smart data services establishes the InterSystems Cloud portfolio of smart data services as an optimal choice for SQL developers seeking a robust, high-performance database solution tailored to their needs. The new Cloud SQL and Cloud IntegratedML services are available through InterSystems Developer Hub. About InterSystems Established in 1978, InterSystems is the leading provider of next-generation solutions for enterprise digital transformations in the healthcare, finance, manufacturing, and supply chain sectors. Its cloud-first data platforms solve interoperability, speed, and scalability problems for large organizations around the globe. InterSystems is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

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Data Visualization

SensiML Unveils Data Studio - Next-Generation Sensor Data Management for AI / ML

SensiML | December 20, 2023

SensiML Corporation, a leader in AI software for IoT and a subsidiary of QuickLogic, announced the launch of Data Studio, a ground-breaking platform designed to redefine the landscape of sensor data management. With a focus on practicality and efficiency, Data Studio empowers engineers and data scientists by offering an integrated solution that addresses the most time-consuming tasks in AI engineering projects - creating high-quality datasets for evaluating and developing ML models. According to Cognilytica, a well-respected AI / ML consulting firm, approximately 80% of the total time for machine learning (ML) projects is allocated to data preparation. These tasks include data identification, aggregation, cleansing, labeling, and augmentation – all of which are supported in SensiML's collaborative development environment. SensiML Data Studio significantly improves productivity and simplifies dataset management for anyone working on sensor data ML projects. With real-time connectivity, intuitive visualization tools, sensor data video synchronization, and robust support for large-scale collaborative projects, it offers a seamless experience for developers on edge devices, gateways, PCs, and cloud platforms. A comprehensive overview of all the features of Data Studio can be found on the SensiML website. The primary features are highlighted below: Effortless Data Capture and Import - Capture live sensor data, analyze it instantly, and label any data for seamless insights. Collaboratively Label Sensor Data - Employ flexible labeling methodologies for sensor data, including manual, AI-assisted, and custom – and sync video for effortless complex labeling. Store and analyze data locally on your computer or remotely. Data Analysis and Model Evaluation - Visually compare ML models, filter, transform, and fuse sensor data – all with built-in tools and your own Python expertise. Label and Data Versioning – Keep track of your labels and model results with versioned labels. Easily export your project to an open format. "SensiML Data Studio makes sensor data management and analysis more accessible and efficient, empowering developers to build better, more impactful applications using sensor data across a wide range of industries," said Chris Knorowski, CTO of SensiML. SensiML Data Studio is poised to transform sensor data analysis, offering a valuable resource for researchers, engineers, and data scientists across diverse sectors from agriculture and consumer wearables to medical devices, smart buildings, and factory maintenance. About SensiML SensiML, a subsidiary of QuickLogic (NASDAQ: QUIK), offers cutting-edge software that enables ultra-low power IoT endpoints that implement AI to transform raw sensor data into meaningful insight at the device itself. The company's flagship solution, the SensiML Analytics Toolkit, provides an end-to-end development platform spanning data collection, labeling, algorithm and firmware auto-generation, and testing. The SensiML Toolkit supports Arm® Cortex®-M class and higher microcontroller cores, Intel® x86 instruction set processors, and heterogeneous core QuickLogic SoCs and QuickAI platforms with FPGA optimizations.

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Business Intelligence

Calabrio Opens Middle East Cloud with AI-powered Interaction Analytics

Calabrio | December 19, 2023

Calabrio, a longstanding leader in Workforce Management (WFM) solutions in the Middle East, marks a significant milestone in its commitment to the region by introducing AI-Powered Interaction Analytics on a public cloud infrastructure within the region. This offering is intricately designed to cater to the specific requirements of Middle East contact centers, incorporating local language support, Arabic call transcriptions, and a dedicated public-cloud instance in the UAE. Following the acquisition of Teleopti in 2019, Calabrio solidified its position as the leading WFM provider in the Middle East. The company has consistently prioritized the understanding and adaptation of regional needs. This dedication transcends mere language support, encompassing a holistic approach to address unique challenges and deliver a seamless, culturally sensitive experience for users. With the unveiling of AI-Powered Interaction Analytics, Calabrio takes a bold stride to empower Middle East contact centers with advanced analytics tools driven by artificial intelligence. Notably, several Middle East customers have already embraced Calabrio’s cloud solutions from other regions. The addition of a local public cloud instance in the UAE reinforces compliance with data sovereignty and privacy regulations, offering a secure and reliable platform for regional customers. Key features of Interaction Analytics for the Middle East include: Arabic Transcriptions: Calabrio’s Interaction Analytics provides precise transcriptions of calls in Arabic, enabling contact centers to leverage a comprehensive set of AI-driven analytics tools for actionable insights from customer interactions. Middle East Cloud: By establishing a public cloud instance in the UAE, Calabrio ensures that customer data is hosted locally. This addresses the demands of data sovereignty and privacy regulations in the Middle East while retaining the benefits of a true-cloud solution, such as scalability, security, and continuous AI-driven software improvements. Advanced AI-Powered Insights: Contact center customers in the Middle East can now harness cutting-edge AI technologies to coach agents for improved performance and gain a deeper understanding of customer interactions. They can identify intricate patterns in interaction data, analyze competitors' strategies, and extract valuable AI-driven insights into customer sentiments. Calabrio’s Interaction Analytics for the Middle East is set to be generally available immediately after Ramadan, starting April 9. This strategic timing aligns with the region's business calendar, enabling organizations to seamlessly integrate this powerful AI-driven tool into their operations. "Calabrio takes pride in extending its leadership in the Middle East with the introduction of Interaction Analytics," said Olle Düring, SVP Calabrio International at Calabrio. "We believe that by providing local language support and a local Middle East cloud, we can empower contact centers in the region with the advanced tools they need to enhance agent performance, understand complex customer behaviors, and ultimately drive business success." About Calabrio Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement, and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business. Calabrio, Calabrio ONE and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners.

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