Up close and personal: Wi-Fi analytics at the Super Bowl

Fans who make it to Super Bowl LII at US Bank Stadium in Minneapolis, Minn. this weekend may not be able to get close to Eagles head coach Doug Pederson or the Patriots’ Bill Bellicheck, but they will be able to touch base with “Wi-Fi coaches” to troubleshoot Wi-Fi issues during the game, courtesy of Wi-Fi and Wi-Fi analytics provider Extreme Networks. That team of 20 certified Wi-Fi coaches will not only interact with fans to help with connectivity issues on their phones and questions about the NFL’s Game Day application, they’ll be on tap to respond to any Wi-Fi network issues around the stadium as a means of closing the loop on real-time operational analytics, according to John Brahms, director for sports and entertainment at Extreme.