Why digital process automation is now essential to BPM

The increased speed of application development has made automation in BPM a necessity. Learn about digital process automation and how it can help businesses meet that need. Attitudes and technologies around business process management have changed, particularly because of industrywide shifts from monolithic, legacy platforms and a tightened relationship between BPM and rapid application development. This shift caused the analyst firm Forrester to coin the term digital process automation as a way to describe the suite of capabilities that will be essential to any BPM strategy going forward. And according to experts, two technology developments -- robotic process automation and AI -- will play a critical role in the future of BPM. Changing attitudes toward BPM. The term BPM has suffered from the perception that it inhibits innovation, according to Rob Koplowitz, senior analyst with Forrester. This is a characteristic that cannot survive in a time where rapid software deployment has become a priority for many businesses, he said, and this has pushed Forrester to create new terminology around BPM.