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THE ANALYTICS IMPERATIVE FOR TELECOM

December 20, 2017

The industry is at an unprecedented point of inflection. Margins are being squeezed by increasing competition and rising costs of programming. Over-the-top (OTT) business models are threatening to cannibalize and commoditize brand position. Multidevice consumption options are proliferating. Data usage and availability of data is exploding. New IoT devices are disrupting consumer touchpoints. All this digital transformation threatens companies’ direct relationships with their customers.

Spotlight

Data Communication

Data Communication employs a staff of more than 150 experienced software engineers, technical experts, project managers and market specialists allocated in its headquarters in Athens and the two regional offices at Patra and Thessaloniki. The sales channel is both direct (own sales team) and through an authorized network of more than 100 qualified resellers who promote and support locally the company's software products, covering the whole of Greece. Data Communication is an ISO 9001 certified company for its designing/developing processes as well as for its promotion and customer support processes. In addition, for the management of software projects as well as the quality assurance of processes and deliverables, the company applies Microsoft's Sure Stepmethodology, tailored to the needs of Greek businesses.

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THE ANALYTICS IMPERATIVE FOR TELECOM