Information Management and Big Data

whitePaper | October 1, 2021

centering your database and data analytics workload development and deployment on a Kubernetes-based container, you can create a more efficient and speedy data life cycle. Access this white paper to learn how to improve key capabilities for database and data analytics workloads across hybrid cloud environments.

whitePaper | December 29, 2022

At ServiceNow, protecting customer data is a top priority. Different customers have different use cases, so we provide a range of encryption options for maximum security and flexibility. This document provides an overview of these options and is broken into three sections:

whitePaper | March 29, 2023

Migrating to a new analytics environment can be a complex, timeconsuming and resource-intensive undertaking. Significant investments have been sunk into existing analytic environments, and migrating to a new platform can involve months of effort. When organizations go to this level of effort and expense, ideally, they should achieve more than simply migrating the existing environment. A migration provides an excellent opportunity to look to the future, rethink the environment, and deliver new capabilities to the business that can improve efficiency and serve as a source of competitive advantage.

whitePaper | January 27, 2020

AWS maintains a standards-based risk management program to ensure that the HIPAA-eligible services specifically support the administrative, technical, and physical safeguards required under HIPAA. Using these services to store, process, and transmit PHI allows our customers and AWS to address the HIPAA requirements applicable to the AWS utility-based operating model.

whitePaper | April 19, 2023

Unplanned downtime is one of the most significant pain points for industrial manufacturers today, costing them an estimated $50 billion each year. The risk is even greater for process manufacturing, where a critical equipment failure could result in the loss of an entire batch, environmental hazards, or safety risks. The adoption of digital technologies, such as the industrial internet of things (IIoT), promises to mitigate these threats by forecasting equipment failures and catching faults before they lead to unscheduled shutdowns. However, in practice, several challenges arise when maintenance personnel and operations leaders work to implement an IIoT solution aimed at eliminating unplanned downtime.

whitePaper | October 5, 2022

As we assess the global business environment in the latter half of 2022, perhaps the best single word that describes the state of play is uncertainty. Planning for uncertainties is a significant part of what we, as business executives and individuals, do on a daily basis. In times of uncertainty, brands realize they must work even harder to retain customers and deepen relationships by delivering value and empathy at scale. As we analyze our uncertainties, we can take comfort and guidance from management guru Peter Drucker, who wrote that “strategy aims to exploit the new and different opportunities of tomorrow” (Managing in Turbulent Times, 1980).